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Recent Solutions
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user_1a2a8f
Home basic plan
Hi can someone tell me if I was to purchase the basic plan for 4.99 would all the people in my house be able to use this plan on there phones
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•18-06-2025 00:20:19
user_5372a4
Transfer a basic subscription
Hi. I had my device replaced due to a faulty battery. I have a home basic subscription and have found out that I’m not allowed to trasfer this subscription to my new device. The old one was bought in April 2024 and when I tried to charge the battery this week it didn’t charge at all. I went back to
24
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•16-06-2025 19:33:37
user_cce1fb
Mid selling 180 days video
Why does nowhere say you have to change settings for 180 day record? It has no * next too up to 180 days so you expect that's what it's set to no where does it say you have to chose how many days
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•10-06-2025 19:01:11
Recent Discussions
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user_fe9749
Same issue 06/21/2025 new user
I am having trouble with the same issue. While looking on the ring "stick up cam" the area is shown good/vivid but once I end the live and go to the history of the video is doesn't show what was recorded. It shows a portion of the video. I'm new to ring and only had my account for a week maybe and j
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•21-06-2025 22:35:00
user_c904ea
Ring Doorbell 3 constant wifi disconnect
Our Ring doorbell has been installed for couple of years and had zero issue with it until recently. It constantly disconnects from the wifi, multiple times a day.I have changed the battery for the spare we have and Factory reset it, no change.Nothing has changed between it and mesh wifi point. I hav
19
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•19-06-2025 18:28:11
user_ac7858
Motion/person detection
I’m currently experiencing an issue with my Ring Stick Up Cam Battery — it no longer detects motion as expected. I’ve tried all the recommended troubleshooting steps, including:• Confirming that Motion Detection is enabled in the app• Setting proper Motion Zones and Sensitivity• Verifying that the c
25
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•19-06-2025 12:08:19
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