Recent Solutions
View All
user_12e1b6
Subscription issue
I signed up to pay monthly but they’ve taken £79 out of my account! Then sent me a email saying next payment is due next month!! How do I contact a human. The chat is absolutely useless. Is there a email address?
62
•2
•0
•1
•08-02-2025 08:42:34
S4rge
Account Issues Following Phone Change
Hi,I recently changed phones, with my previous phone wiped and repurposed.When I try to log into the Ring app on my new phone (same number), I get a 406 Not Acceptable error page.On the login page, under the main sign-in button, it says - Having trouble signing in? Sign in here. Under that, it says
68
•2
•0
•1
•03-02-2025 12:20:15
user_945a98
Virtual Guard in London?
Hi, I live in London (UK). I was wondering whether I have the option to use the Virtual Guard, as I can’t seem to find it. If not, any approximation to when it will be available ?
24
•2
•0
•1
•26-01-2025 09:01:36
Recent Discussions
View All
Sanjivsai
iOS 18 and Notifications
Can I ask if anyone is not receiving Ring Notifications via the “Announce Notification” feature on iPhones after updating to iOS 18? 1) If you are have you changed anything? 2) Which model of iPhone do you have? Many thanks
8
•3
•0
•2
•17-02-2025 10:25:24
user_39a1dc
No picture
Hi, it looks like the camera lens has a black cover over it!
5
•2
•0
•1
•16-02-2025 03:41:26
user_45d723
Issues with Event History
I need to look at the Event History from just over a month ago, but the Event History will only let me go back 28 days. I believe that you should be able to see up to 180 days of footage, but how do I access it?
10
•2
•0
•1
•13-02-2025 08:25:22
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
©2024 Ring LLC or its affiliates