Recent Solutions
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user_12e1b6
Subscription issue
I signed up to pay monthly but they’ve taken £79 out of my account! Then sent me a email saying next payment is due next month!! How do I contact a human. The chat is absolutely useless. Is there a email address?
61
•2
•0
•1
•08-02-2025 08:42:34
S4rge
Account Issues Following Phone Change
Hi,I recently changed phones, with my previous phone wiped and repurposed.When I try to log into the Ring app on my new phone (same number), I get a 406 Not Acceptable error page.On the login page, under the main sign-in button, it says - Having trouble signing in? Sign in here. Under that, it says
66
•2
•0
•1
•03-02-2025 12:20:15
user_945a98
Virtual Guard in London?
Hi, I live in London (UK). I was wondering whether I have the option to use the Virtual Guard, as I can’t seem to find it. If not, any approximation to when it will be available ?
23
•2
•0
•1
•26-01-2025 09:01:36
Recent Discussions
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user_45d723
Issues with Event History
I need to look at the Event History from just over a month ago, but the Event History will only let me go back 28 days. I believe that you should be able to see up to 180 days of footage, but how do I access it?
8
•2
•0
•1
•13-02-2025 08:25:22
user_0f566c
Notification issues
I was recently without internet for around 10 days while changing supplier, once up and running again I set up the WiFi which was fine. However, since then my floodlight camera has not been giving notifications at all. I’ve checked everything is on and correct in my phone, and also on the ring app,
9
•2
•0
•1
•11-02-2025 06:21:54
user_12e1b6
Subscription issue
I signed up to pay monthly but they’ve taken £79 out of my account! Then sent me a email saying next payment is due next month!! How do I contact a human. The chat is absolutely useless. Is there a email address?
61
•2
•0
•1
•08-02-2025 08:42:34
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