Recent Solutions
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Harpellipsis
Only opens via app if buzzer pressed first - Ring Intercom & Bell 801
Hi there Just installed the Ring Intercom. Conected to a Bell 801 intercom system using Wire set A. There is a buzzer outside for my flat outside the front and back doors. So there is a 2 door setup. Everything looks fine apart from one issue. I can only unlock the door if the buzzer is pressed from
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•23-04-2024 05:43:54
Suanem
Add Aparment doorbell
Hello dear community. I’m desperately trying to figure out with support how to add doorbell ringing notification at the apartment door. I have a Ritto 7630/x0, the doorbell at the main entrance, the intercom, and the door opening all work flawlessly. However, when someone rings the doorbell at my ap
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•07-04-2024 06:46:24
Briski
Videx 3123 and Ring intercom issue with door unlock
I have just purchased a ring intercom to connect to my videx 3123, I have connected the wires exactly to the instructions and unfortunately I cannot get the ring intercom to push a signal to open the door – it recognises when the door has been opened and also when the intercom buzzes, however it loo
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•03-03-2024 09:08:26
Recent Discussions
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user_fc6e92
Delayed response of door bell
Does anyone know why the door sensor takes a while to register and announce. The person has long left when the notification is received hence cannot even use the video capability to talk back to the person. Have checked that the Internet signal is strong and that the battery is charged.
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•22-10-2024 02:26:27
user_e82c3a
Battery issues
I have 3 batteries, yet even when I have charged all 3 for the best part of 24hrs, and place in doorbell- it is still less than 3%. So I have been without security for more than a week.
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•19-10-2024 08:29:49
user_f62079
Problem Fermax 8039 not working
As the step-by-step says, I've connected the Ring Intercom to my interphone Fermax 8039. When I pressed the bell of my building, I didn't receive any message, and the app didn't work. If I close the configuration, I can see the list of times I press the bell, but I can't open the door and end the co
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•18-10-2024 11:42:28
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