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Harpellipsis

User Solution

Only opens via app if buzzer pressed first - Ring Intercom & Bell 801

intercom

Hi there Just installed the Ring Intercom. Conected to a Bell 801 intercom system using Wire set A. There is a buzzer outside for my flat outside the front and back doors. So there is a 2 door setup. Everything looks fine apart from one issue. I can only unlock the door if the buzzer is pressed from

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23-04-2024 05:43:54

Suanem

Add Aparment doorbell

Hello dear community. I’m desperately trying to figure out with support how to add doorbell ringing notification at the apartment door. I have a Ritto 7630/x0, the doorbell at the main entrance, the intercom, and the door opening all work flawlessly. However, when someone rings the doorbell at my ap

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07-04-2024 06:46:24

Briski

Videx 3123 and Ring intercom issue with door unlock

I have just purchased a ring intercom to connect to my videx 3123, I have connected the wires exactly to the instructions and unfortunately I cannot get the ring intercom to push a signal to open the door – it recognises when the door has been opened and also when the intercom buzzes, however it loo

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03-03-2024 09:08:26

Recent Discussions

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user_bde2c8

Water inside the main body

hardwired-video-doorbell

Water is trapped in the main body resulting in nearly zero visual

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10-03-2025 08:36:45

user_0ee8c3

Ring Intercom doesn't work when handset on silent

troubleshooting

I wanted to add Ring Intercom mainly so I could put the handset on silent (with the little side toggle on the existing intercom) and rely on notifications when expecting deliveries as my dogs go nuts and the buzzer is ungodly loud.. I wired everything up and it works fine, but if I toggle the hands

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09-03-2025 07:15:10

user_bc44f5

Intercom Issues

troubleshooting

Hi! I’ve recently installed the Ring Intercom with a Tegui T-72. For some reason the system is telling me frequently that there is someone pressing the buzzer, but there’s nobody there. It feels like it’s notifying me whenever anyone presses any buzzer at the entrance panel, rather than just mine.

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17-02-2025 02:32:54