‎Ring Home Plan | Ring Community

Hi. I had my device replaced due to a faulty battery. I have a home basic subscription and have found out that I’m not allowed to trasfer this subscription to my new device. The old one was bought in April 2024 and when I tried to charge the battery this week it didn’t charge at all. I went back to

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16-06-2025 19:33:37

user_cce1fb

Mid selling 180 days video

hardwired-video-doorbell

cs-support

Why does nowhere say you have to change settings for 180 day record? It has no * next too up to 180 days so you expect that's what it's set to no where does it say you have to chose how many days

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10-06-2025 19:01:11

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user_fe9749

Same issue 06/21/2025 new user

live-view

I am having trouble with the same issue. While looking on the ring "stick up cam" the area is shown good/vivid but once I end the live and go to the history of the video is doesn't show what was recorded. It shows a portion of the video. I'm new to ring and only had my account for a week maybe and j

7

2

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1

21-06-2025 22:35:00

user_1a2a8f

Home basic plan

Hi can someone tell me if I was to purchase the basic plan for 4.99 would all the people in my house be able to use this plan on there phones

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1

18-06-2025 00:20:19

user_5372a4

Transfer a basic subscription

ring-protect-plans

Hi. I had my device replaced due to a faulty battery. I have a home basic subscription and have found out that I’m not allowed to trasfer this subscription to my new device. The old one was bought in April 2024 and when I tried to charge the battery this week it didn’t charge at all. I went back to

29

2

0

1

16-06-2025 19:33:37