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Recent Solutions

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user_a28774

Accepted Solution

Retrieve motion video without plan

cs-support

wireless-security-cameras

There was incident happened in my front door yesterday . However, I did not subscribe the plan at that time. Can I still get the video of motion event? Thanks !

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3

0

2

30-10-2024 06:06:38

user_03debc

Mrs lewis

troubleshooting

Hi- I have just signed up for the basic plan 49.99 for the year. The payment has gone out twice- please can you issue a refund for one of the payments?

71

2

0

1

23-10-2024 07:13:52

user_d6d310

Ring Protect Plus

I have two basic ring plans for ring cameras and I have just bought a new alarm system. How do I cancel existing plans and consolidate into a new ring plus plan

92

2

0

1

14-10-2024 09:13:17

Recent Discussions

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user_cce687

Awful Customer Sevice

I am writing to express my concern regarding an issue with my Ring device subscription. Earlier today, I upgraded my device plan and successfully paid for the subscription. The payment was processed, and everything appeared to be in order. However, a few hours later, I received an email notificatio

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2

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1

08-11-2024 08:01:25

user_9b9a10

Premium Plan UK

troubleshooting

I want to upgrade to the premium plan in the UK from the Home Standard plan but i get no options to do so. Is it available in the UK Currently? Do i need to cancel my current subscription to be able to upgrade?

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2

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2

06-11-2024 10:51:47

user_cd94b3

Ring plan

So I’ve been charged for the ring protection plan but on my app it says that I haven’t subscribed can anyone help I tried contacting ring via chat but it kept giving me a robot who didn’t listen

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3

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06-11-2024 06:20:03