Recent Solutions
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user_76383b
Basic plan and standard plan
So I recently got charged £49.99 in November for the ring basic plan, and I’m still getting charged £7.99 for the ring standard plan. What one do I need to be on and how can I get a refund? Thanks!
18
•2
•0
•1
•10-12-2024 09:13:59
user34074
Renewal price increase
Hi Ring team, the renewal price has gone up to almost £50 annually for the basic plan - it was in the £30s when I started with this brand. It's cheaper to buy a competing brand without having to pay the annual price given this. Is there a plan that is more affordable? Thanks.
7
•2
•0
•1
•10-12-2024 12:34:09
user_d76ae0
Charged twice in 6 months
I have paid my basic plan June 11th 2024 - £49.99 and now I have been charged November 26th 2024 another £49.99 and there is no record of it on my billing history. Refund request as my plan renews June 11th 2025
16
•2
•0
•1
•09-12-2024 02:25:45
Recent Discussions
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user_b3b179
Transfer the Ring Device to another account
Hi, I transferred the ownership of the Ring device to another email address and the Ring plan has not been transferred, how to transfer it?
7
•2
•0
•1
•11-12-2024 01:46:03
user_76383b
Basic plan and standard plan
So I recently got charged £49.99 in November for the ring basic plan, and I’m still getting charged £7.99 for the ring standard plan. What one do I need to be on and how can I get a refund? Thanks!
18
•2
•0
•1
•10-12-2024 09:13:59
user_76383b
Basic plan and standard plan
So I recently got charged £49.99 in November for the ring basic plan, and I’m still getting charged £7.99 for the ring standard plan. What one do I need to be on and how can I get a refund? Thanks!
5
•2
•0
•1
•10-12-2024 09:13:59
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