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user_1f130c
Subscription
Good morning My free trial has ended and I'm wanting to purchase basic package. My daughter registered and added me as sharer . I gave looked and it says I'm account holder but everything I go into plans it takes me to my camera and won't let me purchase
18
•3
•0
•2
•20-04-2025 08:57:36
user_47684c
asked to authenticate my bank account
I bought and paid for a annual ring plan, my bank account is showing I've paid, but I have a email asking me to authenticate my bank account within 14 days or I will loose my ability to record, I chated with ring who confirmed I have paid, why am I getting this what will happen in 14 days
37
•2
•0
•1
•15-04-2025 07:07:13
user_052327
Add new camera to replace old camera to my plan
I recently bought a new outside camera to replace one that stopped working. The new one is on trial period but how do I remove the old one from the plan and add the new one?
50
•2
•0
•1
•25-03-2025 02:48:44
Recent Discussions
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user_091b5c
Silly upgrade methods
I would like to say how silly it is that it has not been made very easy at all to upgrade from a standard plan to a premium plan The subscription forces you to buy a new plan at the fulll £159.99 without even any offers for existing customers to entice them to upgrade When the 24/7 recording becam
9
•1
•0
•0
•23-04-2025 02:40:27
user_021b03
Account not recognised device
I currently have a home standard account. I have just purchased another camera and although my account has recognised the camera, another free trial plan has started on the new device. Do I need to do something to merge the accounts as I don’t want to be charged twice when the free trial runs out? M
5
•2
•0
•1
•22-04-2025 02:45:18
user_1f130c
Subscription
Good morning My free trial has ended and I'm wanting to purchase basic package. My daughter registered and added me as sharer . I gave looked and it says I'm account holder but everything I go into plans it takes me to my camera and won't let me purchase
18
•3
•0
•2
•20-04-2025 08:57:36
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