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user_cc377d
Subscription
I have a camera at my front door and one on the back porch. Do I need a subscription for each individual camera or does one plan cover both cameras?
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•17-05-2025 06:14:13
user_acf6dd
Two ring systems in different countries, need two different monitor subscriptions
I live in the USA and have a ring system for my home and have an alarm monitoring subscription. I recently installed a second system for my mother-in-law who lives in the UK. I am the owner of both systems (she does not have a cell phone so cannot access the app.) The UK trial subscription for ho
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•12-05-2025 05:51:30
user_3fce40
Billing cycle
So I've had a ring subscription ever since I got the doorbell and until recently when I've had a job change the service was terminated. However restarted on the 24/25th of April Then today the 11th of may I'm told my payment method needs to be updated because it failed. It's not even close to th
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•11-05-2025 12:25:53
Recent Discussions
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user_f12649
Ring camera not working
My new ring camera outdoor plus battery keeps going on and offline from WiFi with the majority being offline. It’s close to my WiFi source so that isn’t the issue, I’ve only had it 2 weeks and it spend its majority offline and sometimes reconnects by itself. I’m not sure what else to do or if it’s a
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•20-05-2025 12:50:44
user_c01410
A security camera don't work
I bought 3 cameras (Spotlight Cam Plus Plug-In) from you a couple of months ago. They were working fine, but a week ago one of them started not connecting to the network. I tried to find out what was wrong, I turned off the camera, restarted it, tried to connect it to the network again, nothing, it
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•20-05-2025 10:20:27
user_a0998b
Incorrect "trial ending" message
Hi. I have an active Ring subscription ending next year but just got an'orange banner-style' messages in the Ring app that my subscription will end in eight days. Any ideas how to remove these messages ? Guess I could simply wait the eight days ...
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•20-05-2025 09:38:46
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