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The Products category is your home for all Ring device products.

Recent Solutions

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user_f8135c

Accepted Solution

Cancelling my deleted account request

app-settings

Is there any possible way to cancel my request to delete my account, i thought i wasn’t connect to the shared family camera but i infact was and have no need to delete my account

23

2

0

1

08-06-2025 08:40:40

user_1ee3c6

Home Basic

I have a Home Basic account for my one Ring Door Bell, I just re-newed my annual subscription in May. I have now added a stick up camera to the system, I believe the Home Standard will allow this camera to be recorded when activated. The up grade option is £79.99, am I required to pay this having j

26

2

0

1

06-06-2025 14:27:19

user_b962f7

Ring outdoor cam plus

hardwired-security-cameras

The base that link the camera to the base plate is rotating making the camera loose. Is there a way to tighten it

7

2

0

1

04-06-2025 15:12:09

Recent Discussions

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user_71a9ab

Darren

battery-video-doorbell

event-history-timeline

notifications

3 incidents not picked up by front door bell but picked up on neighbours ring doorbell, 1 being a theft of a car on my road, police asked for video footage and nothing but neighbours did pick up motion, 2nd being a car nearly driving onto my front lawn, again picked up by neighbours ring device and

4

1

0

0

13-06-2025 17:26:23

user_c577b4

Ring Member Discount not being applied

I ordered a barrel plug cable for one of our outdoor cameras and my 10% discount was applied at checkout. The cable works fine so I wanted to order another along with with new spotlight cameras. But now, at checkout, no 10% discount is applied.What am I doing wrong?

8

1

0

0

13-06-2025 05:12:39

g0rsq

your card does not support this kind of purchase

account-settings

ring-protect-plans

I have been subscribing to ring standard plan for several years.This month my payment has stopped going throughWhen i try to make a payment i get"your card does not support this kind of purchase"What has happened?My card is fine

9

2

0

1

13-06-2025 00:03:04