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Recent Solutions
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user_d0880b
Billing
How can I talk or write to Ring about my billling? can’t get through on phone no it won’t accept any of the choices, chat can’t help and I can’t find an email address!!!
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•21-10-2024 04:26:19
user_703bfe
Invoice
How can I get an invoice for my paid plan please
12
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•20-10-2024 01:36:19
user_f85a46
Possible to switch modes from the app without a Ring protect plan while on the same WiFi as the alarm?
Hi, I'm interested in getting the Ring alarm system, but I haven't been able to get a clear answer to my question so I'm reaching out to the community for help. Is it possible to switch alarm modes (arm/disarm) from the app without a Ring protect plan/subscription while on the same WiFi as the alar
20
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•15-10-2024 11:20:38
Recent Discussions
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user_43a5b4
Video Doorbell 3 showing 0% battery but fully charged
A few days ago I had an alert that the battery was running low and needed replacing. I have a solar panel charging it and this is the first time it has happened since fitting it. I changed the battery for a fully charged one and now it shows 0% battery. The doorbell continues to work fine and shows
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•23-10-2024 01:56:35
user_17c75c
Upgrading
I recently paid full year of basic, I now want to upgrade to plus. It's going to charge me £8 month or £80 annual, but says nothing about getting a refund from my basic which I've only used for 2 months ? Will I get a automatic refund ?
5
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•23-10-2024 10:34:17
user_a69e37
Disable Motion Detectors in "Disarmed" mode
I'm in the process of installing my new Ring alarm system and want to know if there's any way of disabling the motion detectors when the system is in "Disarmed" mode? I'm ok with contact sensors alerting me if one of the doors is opened, but I don't want the motion sensors alerting me every time som
4
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•23-10-2024 07:55:24
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