Recent Solutions
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user_c8a43b
Subscription payments
I originally had a basic plan subscription but upgraded to protect plus last month. This month payments have gone out for both plans. I have tried to call customer services but was kept on hold for an extended period of time. I have also tried the online chat which was no help at all. I want to make
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•17-09-2024 06:08:28
user_af4eff
Subscription Upgrade - Does the original plan get refunded?
Hi, I currently have a basic subscription for my doorbell. It expires in January 2025 (I paid the annual fee in advance). I now want to upgrade my subscription to cover my camera too! Do you get a refund of any of the annual subscription paid for the doorbell if I upgrade?
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•13-09-2024 07:06:58
user_f29d2f
Refund
I have cancelled my subscription because my devise no longer works. How do I get a refund
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•13-09-2024 06:41:10
Recent Discussions
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user_770dec
Not allowing me to subscribe
Every time I try and add a protect plan it takes me back to the , "looks like your new " page , I am not new , I've tried on 2 different devices ,also tried deleting the app , logging out and back in , un connecting the Amazon account , but I get the same circle every time .
6
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•25-09-2024 05:02:44
user_bb86c1
misleading information and arrogance shown by the customer service
I would like to know if this is how Ring is conning customers for buying their products, last time I was over the phone trying to get my ring door bell fixed which was not working, so called up the customer service I wasted an hour over the phone with no proper solution and was mislead by the custom
8
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•23-09-2024 12:00:10
user_39dac2
Ring subscription
I had 1 device with subscription £49.99 a year, just purchased a 2nd device for back door, done the location subscription for £80 a year, will the £49.99 subscription automatically cancel as its now a location subscription?
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•22-09-2024 08:45:37
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