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user_1a2a8f
Home basic plan
Hi can someone tell me if I was to purchase the basic plan for 4.99 would all the people in my house be able to use this plan on there phones
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•18-06-2025 00:20:19
user_5372a4
Transfer a basic subscription
Hi. I had my device replaced due to a faulty battery. I have a home basic subscription and have found out that I’m not allowed to trasfer this subscription to my new device. The old one was bought in April 2024 and when I tried to charge the battery this week it didn’t charge at all. I went back to
54
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•16-06-2025 19:33:37
user_cce1fb
Mid selling 180 days video
Why does nowhere say you have to change settings for 180 day record? It has no * next too up to 180 days so you expect that's what it's set to no where does it say you have to chose how many days
28
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•10-06-2025 19:01:11
Recent Discussions
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user_1b1d8d
Home standard discount is not getting applied to my account
How can I get Ring to apply the home standard discount on new purchases? Can someone please look into my account and address why the discount is not getting applied. I placed an order and the discount wasn't applied, I called customer services and they could not fix it so they cancelled the order as
2
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•30-06-2025 10:59:42
user_6dcc07
Problems Purchasing a Plan
I have owned a Ring Doorbell for seven years having purchased it from Amazon UK and was hoping to buy a Ring Plan so that I can view recordings that have been made. But no matter what payment card I use I get a message so 'oops something went wrong, try again later'. I have tried many times and get
6
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•29-06-2025 12:13:08
ozartemiss
Change biling country
I moved my account address a couple of yearsago but I am still being billed in my previous billing country currency which is a LOT more expensive with the current exchange rates. How can my account billing informaiton be changed to match my current country so I can upgrade my subscription in the ri
2
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•27-06-2025 03:00:40
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