Recent Solutions
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user_2dd5bb
Ring stick up cam 3rd generation not working
Hi I bought a new stick up camera (3rd gen) in April 2025. We had one that was brilliant so we wanted another. It worked brilliantly for 6 weeks now it won’t work at all. We’ve recharged the battery, it flashes once and then have no lights showing on the camera when inserting the battery - followed
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•04-05-2025 03:47:15
user_3632be
Indoor Cam Gen 1 - Can't set up.
I've owned a Indoor Cam for years purchased new with my doorbell. It's been in the cupboard for a couple of years. Now I want to set it up again, the setup process keeps failing. The App tells me I need to transfer ownership? I've completed a factory reset and tried again. I just seems to be blocked
33
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•19-04-2025 04:37:19
user_f732ef
Pan tilt camera home position not working
Hi Has anyone had an issue with the indoor pan tilt camera default position not working? I have 2 of these camera's brand new. I try to set the default home position under general and device settings. I let it finish calibration. I set the home position. Press save. Skip the zone protection setting
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•18-04-2025 09:31:08
Recent Discussions
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user_76f4d5
Ring stick up cam connection
Hello Our ring stick up cam has suddenly stopped working. Restarted the device numerous times and the settings say we’re connected/good signal, however, whenever I try to load live view it won’t connect or it’s picking up any activity. Any ideas please?
10
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•13-05-2025 07:56:21
user_3b1f9d
Useless
Tried ringing number no longer in use same with text I’ve had 3 ring doorbells the last 2 had what looked like a footprint on every video but finally my last bell had a delay and then the sound went ga ga could not hear sound properly so deemed useless so I’m trying to cancel it’s impossible to fin
12
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•12-05-2025 11:31:52
user_659ef3
Home mode notifications
I’m trying to set up my spotlight cam so that I get notified when a person is detected, but only if both my wife and I are away from home. If either of us is at home I would still like motion to be captured, just not alerted. I’m running into 2 issues: 1. I’ve tried editing the home mode but all I
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•10-05-2025 08:47:14
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