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Browse posts, comment, and join in the discussion about Ring Chime, Chime Pro, and more.

Recent Solutions

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user74482

Accepted Solution

Refund

Tried cancelling an order but was late at night so couldn't call Europe number within 15 mins. Called next morning to explain, was told to wait for the courier tracking number and then try cancelling it with them. Unless full because DPD don't allow cancellations, they say only the sender can do thi

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17-09-2024 05:16:41

user_3c11f9

Accepted Solution

Chime Issue

troubleshooting

Hi, I’m having an issue with my Ring Chime device. It’s not connecting to my network. Here are the details:1. My WiFi is working fine.2. The device has power.3. The Chime shows a very dim green light, but I’m not seeing the usual bright blue light.4. I’ve tried resetting the device by pressing the b

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16-09-2024 09:22:14

user_063e33

Accepted Solution

Holiday Faceplates

battery-video-doorbell

cs-support

Does anyone know if the holiday faceplates will be coming back in to stock? I specifically want the Snowflakes and Halloween ones but they have been out of stock on the UK website for a long time now

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12-09-2024 10:03:43

Recent Discussions

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user_4c5b07

Chime 2nd don't work after update on first installation

troubleshooting

Hello! My Chime 2nd Gen has filed after update on first installation. Lights blue one moment when I turn on power and nothing after. I have tried resetting by the pressing a button (15 sec. and 30 sec.) but it didn't help me.

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10-10-2024 10:48:30

user_29f436

Keypad suddenly stopped working

keypad

My alarm keypad has suddenly stopped working. There are no lights, sounds, etc. It is less than 18 months old and has been fixed to the wall so nothing has knocked it or otherwise caused damage. I have tried the live chat but they refused to help and nobody answers when I try to phone the given nu

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08-10-2024 05:43:53

user_0d8c56