Recent Solutions
View All
user74482
Refund
Tried cancelling an order but was late at night so couldn't call Europe number within 15 mins. Called next morning to explain, was told to wait for the courier tracking number and then try cancelling it with them. Unless full because DPD don't allow cancellations, they say only the sender can do thi
23
•3
•0
•3
•17-09-2024 05:16:41
user_3c11f9
Chime Issue
Hi, I’m having an issue with my Ring Chime device. It’s not connecting to my network. Here are the details:1. My WiFi is working fine.2. The device has power.3. The Chime shows a very dim green light, but I’m not seeing the usual bright blue light.4. I’ve tried resetting the device by pressing the b
55
•4
•0
•2
•16-09-2024 09:22:14
user_063e33
Holiday Faceplates
Does anyone know if the holiday faceplates will be coming back in to stock? I specifically want the Snowflakes and Halloween ones but they have been out of stock on the UK website for a long time now
28
•2
•0
•1
•12-09-2024 10:03:43
Recent Discussions
View All
user_153356
2nd Gen Chime not connecting to wifi
Hello, we’ve had our ring chime for 2 years and worked fine until last night, it stopped working. I’ve tried to reconnect it but it won’t, I’ve reset it, reset my phone, rest my wifi router and still not working. When i set up new device it gets to the point where it wants me to connect to temporar
5
•2
•0
•1
•20-10-2024 07:42:06
user_4606a0
Chime issues
My chime has started going off line everyday and I'm having to reconnect, sometimes it takes several attempts
12
•1
•0
•0
•16-10-2024 10:37:03
user_ed3f32
Ring chime not working
My ring chime has suddenly stopped working. It is plugged into a power socket but no light appears on the device. I have tried several different sockets but nothing changes. I gave also tried pressing the small side button on the device but this does not work either.
10
•1
•0
•0
•13-10-2024 03:03:10
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
©2024 Ring LLC or its affiliates