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Recent Solutions
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user_af4eff
Subscription Upgrade - Does the original plan get refunded?
Hi, I currently have a basic subscription for my doorbell. It expires in January 2025 (I paid the annual fee in advance). I now want to upgrade my subscription to cover my camera too! Do you get a refund of any of the annual subscription paid for the doorbell if I upgrade?
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•13-09-2024 07:06:58
user_f29d2f
Refund
I have cancelled my subscription because my devise no longer works. How do I get a refund
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•13-09-2024 06:41:10
user_063e33
Holiday Faceplates
Does anyone know if the holiday faceplates will be coming back in to stock? I specifically want the Snowflakes and Halloween ones but they have been out of stock on the UK website for a long time now
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•12-09-2024 10:03:43
Recent Discussions
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user_2800bd
2 basic plans
Does anyone know if you can get 2 basic plans? I only have 2 cameras and it would be cheaper to get 2 bsic plans that to go for the upgrade, but I can't see an option for this.
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•16-09-2024 06:41:35
user_727da7
Corner kit for second generation doorbell
Hi I've been trying to get hold of a corner kit for the second generation doorbell, but from the beginning it's been out of stock. Can anyone tell me when this will become available?
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•16-09-2024 01:36:42
user_c84031
Authenticating payment
I how do I authenticate payment for a subscription ?
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•16-09-2024 09:08:29
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