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Recent Solutions
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user_73a78d
Hardwired battery doorbell. Battery draining.
Hi. I have the latest ring video doorbell with built in battery. I’ve hardwired this to my existing gate supply. 12v AC/1A The app shows the battery as charging and hardwired. However the battery % is draining. It was 89-% yesterday evening and now it’s 79%. It’s showed as charging all that tim
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•04-06-2025 09:09:43
user_f17958
I want to modify my order and buy 2 cameras in a promo pack instead of the one I just bought
The problem is : to cancel or to modify an order it has to be done within 45 min and over the phone’s customer service. But it is 4:40 AM and the phone lines open at 8am so I won’t be able to change my order :( is there any solution for me to change my order by any chance ? Can I speak to someone 2
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•04-06-2025 03:43:44
user_73052d
Two cameras
I have two cameras at different locations, can I view videos on one subscription or do I have have separate one for each camera
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•31-05-2025 12:33:02
Recent Discussions
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user_5f6ccd
Motion Schedule intermittently not working
Hi, I have noticed an issue where the motion schedule intermitently is not followed. I have it set up not to send motion alerts during the night from 02:45-03:15, as the milkman delivers then! Eg last night it detected motion/person at 03:08, but I still got the alert? Has others seen this? It doesn
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•07-06-2025 06:22:06
user_5701bb
Unresponsive camera with stable blue light
New camera setup. The camera is not responding when I push the button or try to reset by holding for 20 seconds. Unplugged and plugged in multiple times. The blue light remains stable and unresponsive. Tried changing the adaptor with other ring camera as well. This is a powered camera - not battery.
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•07-06-2025 05:50:59
user_5701bb
Unresponsive camera with stable blue light
New camera setup. The camera is not responding when I push the button or try to reset by holding for 20 seconds. Unplugged and plugged in multiple times. The blue light remains stable and unresponsive. Tried changing the adaptor with other ring camera as well. This is a powered camera - not battery.
2
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•07-06-2025 05:50:58
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