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Recent Solutions
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user_9ea86e
Ring plan
I'm paying monthly subscription last payment to date was 29th Dec 2024 and next payment 29th January 2025. My ring doorbell and account is saying I have no active plan. The payment has come out of my bank account with confirmation on my Ring account but not receiving the service I'm paying for.
25
•2
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•1
•02-01-2025 10:25:10
user_2eb3f9
No MANAGE button
I’m trying to add a shared user. There is no MANAGE button to select to add a shared user when following the ring steps
11
•2
•0
•1
•30-12-2024 09:18:36
user_de4036
Second gen ring door bell
I've had my doorbell stolen but still have an account. Do I have to buy a hole new system or can I just get a new doorbell?
48
•3
•0
•2
•28-12-2024 03:22:57
Recent Discussions
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user_149762
MR f prior
i purchased a battery video doorbell back in nov 2024. when charging the battery stays on 35% charge no matter how long left to charge. any suggestions please ?
3
•1
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•0
•05-01-2025 11:27:03
user_78dae6
Complaint
Does anyone know how to make a complaint? After waiting a long while in a queue to discuss an issue on the live chat, the employee was extremely rude, blunt and provided appalling customer service. I have screen shot the chat for review. I am disappointed I bought RING, I wish I bought a different s
4
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•0
•0
•05-01-2025 09:15:48
user_b07cf0
Add Light Motion Zone and Sensitivity to Ring Spotlight Pro
Is it possible to add Light Motion Zones and Light Sensitivity settings to Ring Spotlight Pro (hardwired). It’s really useful on my Ring Floodlight Cam Plus (wired). The light keeps coming on even when no events are captured on the camera.
4
•1
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•0
•04-01-2025 10:06:35
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