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Harpellipsis
Only opens via app if buzzer pressed first - Ring Intercom & Bell 801
Hi there Just installed the Ring Intercom. Conected to a Bell 801 intercom system using Wire set A. There is a buzzer outside for my flat outside the front and back doors. So there is a 2 door setup. Everything looks fine apart from one issue. I can only unlock the door if the buzzer is pressed from
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•23-04-2024 05:43:54
Suanem
Add Aparment doorbell
Hello dear community. I’m desperately trying to figure out with support how to add doorbell ringing notification at the apartment door. I have a Ritto 7630/x0, the doorbell at the main entrance, the intercom, and the door opening all work flawlessly. However, when someone rings the doorbell at my ap
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•07-04-2024 06:46:24
Briski
Videx 3123 and Ring intercom issue with door unlock
I have just purchased a ring intercom to connect to my videx 3123, I have connected the wires exactly to the instructions and unfortunately I cannot get the ring intercom to push a signal to open the door – it recognises when the door has been opened and also when the intercom buzzes, however it loo
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•03-03-2024 09:08:26
Recent Discussions
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user_01623e
Notification for other flats in my building
I have Intercom wired to my Entryphone-5901 using the wiring diagram provided by support. Everything works correctly for my flat - Ring notifies me, and the existing intercom buzzes. However when people press for other flats I also get notified, although the existing intercom does not buzz. Any s
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•30-05-2025 09:55:18
user_ddd559
broken intercom
Hi it's been almost 3 weeks now since we had a working intercom. I have had 9 emails from customer 'service' but they are yes/no answers so they don't really appply easily. 2 online chats were pretty useless. Email 7 said they would send an engineer but it must have been passed to someone else as em
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•27-05-2025 05:50:35
user_667690
Ring intercom ringing when neighbours buzzer is pressed
My ring intercom works ok, however it often rings when a different buzzer was pressed, so if any of my neighbours have a visitor it rings my phone as if they pressed my button. When this happens the actual intercom handset does not ring but the ring intercom unit and my phone app do. So if I’m home
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•24-05-2025 09:47:30
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