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Recent Solutions

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user_e512d7

Accepted Solution

Ring app - adding family

troubleshooting

I have sent request to wife to join account. She has setup her account but cannot view the cameras. She is shown as the owner, which I presume is incorrect as I am. How can I get my wife added so she can view camera's? Thanks

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07-11-2024 09:32:42

user_fb68be

WHY DOES IT TAKE MULTIPLE TAPS TO VIEW THE LIVE VIEW???

troubleshooting

cs-support

app-request

Why do I have to click 3-4 times from a notification just to see the Live View in app? Surely one click would open up the Live View to my Ring doorbell? Who thought this was a good design choice? I don't have any sort of Ring subscription plan, which shouldn't really matter as this problem shouldn

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06-11-2024 10:14:52

user_47460c

Ring app issue

I have been added to shared plan on a ring doorbell. I recieve notifications and can view the camera when activity is detected. However I have no devices on my app and cannot view or interact with the device until activity is detected.

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31-10-2024 04:02:02

Recent Discussions

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Lucy_Ring

New look to the Ring app starting 19 November 2024

Notice anything different about the Ring app? Experience improvements to how cameras and devices appear on your Dashboard and more.The improved Ring app look will be available to customers starting 19 November 2024. Devices You can now see Chimes, Locks and more Devices at the bottom of th

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19-11-2024 05:03:07

user_1374ae

Ring App not updating after Alexa Command

app-settings

When I use Alexa to change the mode status of my Ring system, it does not update the status on the Ring app. It changes the camera view in the app but not the mode status. Is there a solution to this.

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19-11-2024 04:51:33

user_2e4bbb