General Topics
Recent Solutions
View All
Pat76
False Alarm due to faulty sensor and town assessing fine
How does Ring reimburse clients for a false alarm when the police is dispatched and town assesses a $400 fee. We have been unable to get anyone at Ring to respond. Unacceptable
15
•1
•1
•1
•15-12-2024 01:22:43
user_2bfffb
Routine Alexa + Ring Alarm
For a few weeks now, the routines managing the system's status (Armed Away, Armed Home, Disarmed) have stopped working. As you can see, during the creation of the routine, the conditions have also changed, now showing codes without any description. Can anyone help me?
25
•2
•0
•1
•25-11-2024 09:49:41
user_43421d
Our Ring almost caused a fire.
I’m trying to find an email for customer service. We’ve had our Ring for approximately 2-3 months. I left my house for about 15 minutes this morning. When I got home I could smell something burning. When I got to the front door our Ring doorbell was laying on the ground completely melted and smoking
54
•2
•0
•1
•23-11-2024 09:53:35
Recent Discussions
View All
user_c32707
Feature Request- CarPlay app support
It would be nice to be able to set a home alarm/ disarm from the car using (Apple/google) CarPlay. This saves having to pull out the phone when we can do it pulling out of the driveway.
5
•1
•0
•0
•20-12-2024 10:03:54
user_10b3b9
Ring report
Hello, I need to know how to go about getting a ring report for year 2023. Does anyone know how to go about that? Thank you
5
•2
•0
•1
•19-12-2024 06:23:57
user_665eaa
Can not turn on unlock to disarm for my Zwave lock
I have a ring alarm too, and a compatible Z wave Yale lock. I have the identical items set up at one of my places and everything works fine as far as disarming the alarm by unlocking the door via the keypad and the door lock. The reason this is because I have the proper settings in the Door lock via
5
•2
•0
•1
•19-12-2024 12:43:11
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
©2024 Ring LLC or its affiliates