Ring Home Plan
Recent Solutions
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user_b685eb
Update doorbell on basic plan
I have the basic plan and have purchased a new doorbells. I moved my old doorbell to the back so it is still in use, once the trail is over for the new doorbell I want to cover it instead of the old bell on the basic plan, but don’t see an option to remove the old and add the new.
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•26-10-2024 01:58:26
user_eca50f
Ring door security
Can I direct debit my account with ring
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•24-10-2024 12:22:47
user_837bcb
Billing
How do I change from yearly billing to monthly? I have the basic plan that I want to keep. Do I need to cancel then re start my subscription
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•18-10-2024 12:37:43
Recent Discussions
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user_37010d
10% discount not applied on eligible product ProtectSubscriber
I have attached evidence that the product I bought on 13-Oct-2024 was Eligible for 10% discount but 10% discount was not applied to my order for the same product. I raised a complaint with your customer service the same day and was told someone would look into it but no response from Ring Customer
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•06-11-2024 01:14:08
user_38a11b
keep getting message 'want to resume premium features for your cameras?' in ring app.
Hi, I have a Ring Home standard plan. Everytime I login to the Ring app on my phone I get the following message 'want to resume premium features for your cameras? Learn about Ring Home.'... I'm not using any premium features I am aware of. How can I get rid of this message? or check what premium fea
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•06-11-2024 11:38:01
user_3b271e
Paid Plan Subscriber, Newly Added Devices Triggering Redundant Trial and Purchase Nag Screens
I've been a paid subscriber for years, currently with an active Ring Home Standard Plan and a multitude of doorbells, cameras, and other devices attached to my account. I recently added a few more cameras, and Ring apparently decided that in addition to attaching those to my existing already paid pl
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•05-11-2024 11:15:31
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