Ring Home Plan
Recent Solutions
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user_bb5560
Misleading claim
When I click on MyPlans it says up to 180 days of storage but when I go in the control center it says 60 days and I cannot select any time longer. This is fraud!
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•29-05-2025 02:52:13
user_8f98de
180 days of videos not saved
When i purchased plans i was under the impression (it’s listed under my account info) that i had 180 days of storage for videos recorded that would be saved & was just told by your rep that i had to go in & physically change it from 60 days to 180 days which is unacceptable. I paid for 180 days of s
102
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•27-05-2025 02:11:46
user_yoselin
SUBSCRIPTION PLAN
Hoping someone can help me. I recently just bought a Ring Pan-Tilt Indoor Cam for my aunt in California (I'm in NY). And I was just wondering how/can I add it to my subscription plan that I already have. I have a Home Standard Plan for my Ring Door Cam.
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•21-05-2025 08:10:16
Recent Discussions
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user_c38246
Ring 'Trial will end' bug
My new device now says 'The Trial will end in 246 days'. Yes, 246 days. That's nine months of every time I open the app being told my trial will end. I've spent ages on the (useless) 'Chat' which finally recommended I phone for help. I did that and they sounded really surprised, new to them, could
4
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•08-06-2025 03:04:03
user_e68485
Set motion alerts in different modes
Disarmed, home, away if I turn motion alerts on in any one of the modes, it affects every other mode. The ring app should remember the motion alert settings you set an each mode differently. Unfortunately, it does not, so I can’t have a setting for “home“ that records motion, but does not give aler
5
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•08-06-2025 05:50:38
user_e68485
Set motion alerts in different modes
Disarmed, home, away if I turn motion alerts on in any one of the modes, it affects every other mode. The ring app should remember the motion alert settings you set an each mode differently. Unfortunately, it does not, so I can’t have a setting for “home“ that records motion, but does not give aler
3
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•0
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•08-06-2025 05:50:37
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