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BusterT

Accepted Solution

If 2 devices at one location, any reason not to upgrade Basic to a Standard plan?

Based on the latest plans and pricing, if you have 2 devices at one location, is there any reason why you would not want to update from a Basic plan to a Standard plan, other than saving 1 cent / year on the annual pricing?!? The Basic plan x 2 devices = $99.98 while the Standard plan is $99.99 and

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13-11-2024 06:19:04

user_8f2ebf

help with subscription payment failure

battery-video-doorbell

hardwired-battery-video-doorbell

Hello Team I am trying repeatedly to start subscription for my RING Doorbell. I keep getting same error message as below. "Opps: something went wrong, please try again " So I tried this payment again and again, using 1. different valid credit cards. I even got a confirmation from bank that the credi

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11-11-2024 12:45:47

user_0af9a3

Switching cameras-cam issue

troubleshooting

I need to take my old broken cam off and add new cam to my plan,is that allowed?I have the 50 a yr plan now for indoor cams but only had the one when got the subscription.well the broken one looks like cob webs at nite but when the spotlight on my house clicks on it clears up.any ideas?thanks😄

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10-11-2024 10:53:36

Recent Discussions

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user_6fdcb1

Z21 ring

I get this 3 camera at costco they said 6 months free

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21-11-2024 03:56:26

user_f9f396

Billed twice

battery-video-doorbell

cs-support

troubleshooting

Hi, Around 3 month ago, I bought another ring camera for my back garden to go with my ring doorbell. However, the basic plan didn’t upgrade itself to unlimited and I’ve just realised it has been charging me for both. Is there anyway I can get this resolved and get a refund? Thanks, Liam.

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21-11-2024 12:39:14

EyeSpy

Spotkight Cam Plus, Plug-in

wireless-security-cameras

I bought my Spotlight Cam Plus, Plug-in May 18. 2023, so it's only a year and a half old. The contrast of the video is way too dark and makes it almost impossible to distinguish colors during daylight hours. I called Ring Support and even sent them a screen shot on my computer. She agreed it was ver

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20-11-2024 11:56:53