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2743

3

1

07-06-2024 08:25:58

Responses (9)

  • U

    Have have had 3 ring spotlight cameras in a row be defective.  2 were bought from Amazon and had the wrong power cords (either missing or no USB cord or power). The third I  bought directly from ring and was dead on arrival. There were no problems returning them but what a pain in the .... Whats going on with quality control?   I love ring products but this is ridiculous!!

    0

    18-09-2024 11:16:01

    C

    Hi @user31375. I'm sorry to hear about the experience you've had. Did you contact our support team regarding any of these cameras, particularly the one you ordered directly from Ring.com? They can help walk through all applicable troubleshooting steps to determine if the device needs to be replaced. 

    0

    20-09-2024 05:29:55

  • D

    I posted a video of a woman damaging a political sign in my neighbor's front yard. And I did not say what politics it was or anything like that I just showed the video and said what happened she threw some dog poop on my neighbor's political sign. They denied it and told me that they would not add or post it I'm just kind of curious to know why? I mean we're supposed to be able to post things in the community about people doing things and if somebody broke my window or broke my neighbor's window that would be all right but because it's politics or it's political sign even though I didn't even say whose sign it was they're going to deny it going up? If that's how things are going to be I'm going to cancel my subscription I've been with this company for years I pay by the year and if it's going to be all about what's hide stuff and not post stuff because of politics and we don't like this and like that I'm done I'll go to the other company

    0

    19-10-2024 07:28:42

    • C

      Hi @DMorey. Posts on the Neighbors app are handled by a different moderation team. If your post on the Neighbors app was removed, please reply directly to the automatic email you received to inquire about the removal. 

      0

      21-10-2024 03:56:08

    A

    Ring really does need to do better

    0

    03-02-2025 11:42:21

  • U

    Thank you. I am delighted to join the communnity. 

    0

    11-01-2025 10:02:53

    • U

      Thank you. I am delighted to join the communnity. 

      0

      11-01-2025 10:03:06

      • U

        Thank you. I am delighted to join the communnity. 

        0

        11-01-2025 10:03:25

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