Welcome to the Ring Community.
We want to hear what you think! Please leave us feedback.
Recent Solutions
View All
user_5567c7
Information sharing
I'm interested in potentially getting some ring cameras, but researching your company's reviews on Google I read a post (not from Ring community) saying your company has shared home owner's videos without their permissions. Is this true? Thank you.
31
•2
•0
•1
•23-01-2025 02:23:42
user_0a2ecf
Plan upgrade
My god, oh for the want of a human. I have a basic plan 1 month old Bur have bought a 2nd camera. Do I need to cancel basic plan and upgrade and if so will I get any money back?
32
•3
•0
•1
•23-01-2025 10:27:57
user_4ea43e
Window Glare from inside lighting in eve
Ring camera mounted looking out window. When lights are in inside at night it is picking up reflections and videoing that. It is also causing reflection to not pick up outside. Is there a mount that has a box around it that blocks the indoor light from causing an issue?
15
•2
•0
•1
•23-01-2025 08:17:28
Recent Discussions
View All
user_d4c942
Cannot connect to home wifi
when setting up the Ring Doorbell, when we try to connect to the home wifi, the software only loads up to 95% and then error occurs already. We have tried it several times, same outcome.
2
•1
•0
•0
•25-01-2025 10:46:29
user_405410
Ring Support
I have a paid account, and I wanted to add an additional camera to my account. I tried to use the chatbot , It is TERRIBLE!!! Actually, beyond terrible. If I worked for Ring, I would be embarrassed. I then tried the phone number listed for the us. I had a polite person try to give me $
3
•1
•0
•0
•25-01-2025 10:02:05
user_93a1ed
Feature request: device notification volume
Would be nice to have individual devices to have notifications, but to have the ability to adjust the volume per device notification is better. Don't want the motion detector to be as loud as someone opening the main and/or rear doors, etc... Thanks
3
•1
•0
•0
•25-01-2025 07:44:13
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
©2024 Ring LLC or its affiliates