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user_453b8d
Cannot access Ring camera via "neighbor invite"
I sent my brother-in-law an "invite your neighbor" link so that he can help us monitor my mom to make sure she takes her meds and feeds her dog, every morning. He said he followed the instructions but whatever he got access to, is not my mom's. It asked what location/city the Ring was located, so h
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•09-10-2024 05:10:13
user_414ea4
No Motion warning on spotlight cam pro wired
I have a direct wired spotlight cam pro. I want to turn on the motion warning alert but that button is not present in my app. It present for a floodlight cam and the doorbell but not the spotlight cam pros. Tech support told me the wired version is a completely different camera but I can't locate o
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•09-10-2024 03:16:14
j0hnmsch
Turn off notifications
There used to be a way to quickly turn off all notifications, but I can't find it now. For example, today when my lawn guy came over, every time he's in my front yard I get the "Motion detected at your front door" notification on my iPhone. Used to be that the first time this would happen, I could
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•08-10-2024 09:12:19
Recent Discussions
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user_5714f5
Automatically snooze Chime motion alerts when door is open
Hi, I'd like to request a feature to automatically snooze the Chime motion alerts (from a video doorbell) when the door is open. Whenever I go outside to put the bins out or talk to a neighbour for example the Chime keeps going off and provides no value (and is quite irritating). When my front door
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•11-10-2024 10:44:48
user_46c890
Battery life lasts a week
I have the video doorbell 2nd gen. The first charge lasted me about a month, and then just as the free trial ran out, the battery started only lasting a week. I’ve turned off motion detection, have all the settings set to the least battery consumption, and have now bought the chime pro wifi extender
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•11-10-2024 09:27:33
user_690364
Condensation/Foggy Poor Video
We have three stick-up cams outside(the latest outdoor ones) direct from Ring. One of them is always fogged over or has condensation on the outside; this thing picks up nothing. The video quality is so bad. It's connected to wifi. It has good battery life. I don't know what to do?
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•11-10-2024 09:02:00
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