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Ring Security Cameras

Browse posts, comment, and join in the discussion about Ring’s indoor and outdoor cameras.

Recent Solutions

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M

MinneapolisJeff

User Solution

Ring Floodlight died tonight

hardwired-security-cameras

LEDs on the light flicker and one side comes on about 10%. The device is not working. I chatted with customer svc, they directed me to call 1-XXXXXXXXXX. I've tried now about 3 or 4 times, can't get through to a human being. I've got the Protect Plus (1st Gen) so I'm looking for the easiest path

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21-12-2024 01:54:01

user_b82e76

Ring floodlight pro wired

hardwired-security-cameras

Is there an update planned so the lights only come on when a person is detected by the camera - the motion sensor on the lights has to be turned right down to avoid random minor objects like bushes from activating it.

13

2

0

1

19-12-2024 07:52:38

sapbloke

Battery Spotlight cam lights 50%

hardwired-video-doorbell

troubleshooting

wireless-security-cameras

My battery powered spotlight cam only lights up on right side. Left side lights dimly at top but nothing below. Both batteries are at 100%. I have reinstalled the cam and updated software. Any ideas ?

7

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17-12-2024 10:52:29

Recent Discussions

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user_0dcd26

Ring Doorbell 2 won't activate existing mechanical doorbell

hardwired-video-doorbell

I installed a ring doorbell pro 2, but it won't operate the existing mechanical doorbell, I have changed it in the setting to activate the mechanical doorbell and saved the setting but still won't activate.

6

1

0

1

22-12-2024 10:13:29

user_59a08f

Battery Spotlight camera light doesn’t turn on

troubleshooting

wireless-security-cameras

I’ve fully charged my battery and got it inserted. All the settings are working and it detects motions as usual, but the light just doesn’t turn on when it detects motions and sends me alerts. Tried rebooting the device but the light just doesn’t seem to work at all.

3

1

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22-12-2024 09:51:56

user_d02371

Low battery warning with fresh fully charged battery

troubleshooting

I received new battery cam today, installed a new fully charged battery and get a low battery warning, rebooted, same warning, checked software revision, latest, checked iphone and ipad software version, both set to the latest, still get low battery notification and camera will not work.

2

1

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0

22-12-2024 09:18:10