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Search results   165.3K

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Justin_Ring

Hi @user_f6325a. I recommend reaching out to our support team for further assistance with login issues.

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12-09-2024 06:39:40

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user_93087b

Ability to download all events from Base Station
app-settings
app-request

Need the ability to download event history for the Base Station. Allow the ability to download event history for all devices (more than just date filters, eg. Event Type). This is not about videos from Ring Doorbells or Cameras.

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12-09-2024 06:18:25

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user_8b1364

Three year old 2nd gen not charging
battery-video-doorbell
troubleshooting
cs-support

I bought a 2nd gen doorbell camera three years ago that I forgot about and never used. I tried charging it, and for 20 hours it showed the blue ring flashing in places around the circle. It never came to a full blue ring. Today I unplugged it and tried to connect it to the app, but that was not succ

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12-09-2024 06:16:49

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user_7880e0

You can gain this functionality by purchasing the lowest priced security system at around $199.00. It's obviously extremely easy for them to add this functionality to their cameras as well, but they haven't.  They probably feel it would hurt sales of their basic security system, which I purcha

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12-09-2024 06:02:42

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user_7880e0

You can gain this functionality by purchasing the lowest priced security system at around $199.00. It's obviously extremely easy for them to add this functionality to their cameras as well, but they haven't.  They probably feel it would hurt sales of their basic security system, which I purcha

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12-09-2024 06:02:42

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Justin_Ring

Hi @user_52b7dd. No, we do not have this available.

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12-09-2024 05:57:16

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user_f89469

Wifi wall switches
wifi

Hi, newbie. Could not find this topic previously covered. Moved into new house with horrible location of kitchen wall switches. Big kitchen, some lights are controlled over there, some over there, others here. I want to make them voice responsive with Alexa and Ring. I would like to replace the stan

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12-09-2024 05:17:34

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user_7d9e99

Unlink Chime from doorbell

I originally purchased a doorbell with chime. Since then, I’ve upgraded my doorbell. When I try to reinstall chime, and scan the code it recognizes it as a doorbell. How can I unlink it from the previous doorbell so it will work with the new?

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12-09-2024 04:27:26

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Justin_Ring

Hi neighbors. We also have this Help Center page with other steps you can try for issues with notifications on Android and this page for iOS. If you have tried these steps and are still having the same concern, give our support team a call for further assistance.

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12-09-2024 04:08:08

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user_3055af

Getting a replacement with warranty

My ring stick up camera stopped working. I thought it was the battery and got another battery for it but it turns out it’s the camera. How do I get a replacement since it’s still under the one year warranty?

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12-09-2024 03:26:06