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user_7bb8f5

It's absolutely ridiculous that Ring still hasn't implemented a weekly schedule option for the Ring chime after all these years. 2025 is literally around the corner and Ring are still expecting us to manually snooze the chime every time we don't want alerts during the night.. blatant lack of foresi

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26-12-2024 06:38:52

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user_f3d111

Ring Door Sensor's killing battery?
troubleshooting
cs-support

Happened a few times already and I'm tired of replacing battery every few weeks. Anyone else experiencing this?

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26-12-2024 05:10:04

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user_f3d111

Pan Tilt Zoom stopped working
hardwired-security-cameras
troubleshooting
cs-support

Happened for the 2nd time now, unit was replaced and now the same issue. I still have the old unit with me. Can someone please help?

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26-12-2024 05:08:27

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user_9e8159

Chime pro light is solid green
troubleshooting

Hi All, I changed my home network and, as a result, had to update my chime pro (2nd generation). The issue is that it shows s solid green light and doesn’t allow configuration even though following the App instructions. Any ideas on how to solve it?? Thanks!!

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26-12-2024 05:07:15

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user_b7afcc

I suggest waiting 24 hours. I have the same situation. A pop-up in the mobile app says trial ending in 28 days 22 Jan 2025. On the website, plan shows trial ending in 204 days 17 Jul 2025. My paid standard plan renews on 20 July 2025. I tried chat line but remembered today is Christmas and most plac

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26-12-2024 04:33:26

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user_118f10

24/7 ring feed view
hardwired-security-cameras
wireless-security-cameras

indoor ring camera turns off after 10 min of viewing on echo show 10. if these featuee is not fixed i am returnjng cameras and going back to nest

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26-12-2024 04:30:04

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user_45e7af

Red number notification on each camera GONE
app-settings
troubleshooting
cs-support

I cannot stand this new update. When I open the ring app I no longer see the red circle with the number of notifications I’ve missed on each camera. Is there anyway to delete the app and download the older version so I know when a camera has been set off and how many times without looking at every s

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26-12-2024 02:44:37

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user_7bb97c

Transferring ownership from deceased owner
troubleshooting

My grandparents have a ring doorbell that my grandmother was the primary owner of. My grandmother passed away suddenly and we are unable to get into her phone to get into her Ring app to transfer ownership to my grandfather or take it offline. I read the section that says “How to take ownership of a

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26-12-2024 01:03:41

D

Dohmai

I also see the blue dots but don't understand what was wrong with the red dots with the numeric indicator. Why was that removed?

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26-12-2024 12:17:24

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MtnDew73011

Tom, Cycled the power a couple of times and tapped the side of the camera a couple times with a rubber mallet. Seems like the problem is solved!  Thanks for your help! 

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25-12-2024 11:36:30