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user_b3a56c

I’m finding the whole company for support totally useless ..nothing is working ..tried phoning..agent / bot doesn’t know..I’m in a trial period..won’t be continuing..

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10-02-2025 12:44:36

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user_527842

Ring doorbell plus

I have just had this doorbell installed, I got twosecurity screws, it only requires one, so assumed one spare. Put the faceplate on, the security screw goes in the centre underneath, but would inly screw half way in. Ring say there shoukd be shorter screws after sending them puctures but I did not r

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10-02-2025 12:39:52

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user_72ec5e

Ring camera wont turn on
battery-video-doorbell
troubleshooting
wireless-security-cameras

My battery powered ring doorbell will not power up. I've recharged batteries and held the reset button multiple times. Noting is happening. what else should i do?

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10-02-2025 11:26:34

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user_6bf661

Need a new keypad
troubleshooting

The speaker in my keypad stopped working

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10-02-2025 11:06:58

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AntoNig

Ring Intercom
troubleshooting

I have an Urmet 1750/5 2 wires intercom and I had installed a Ring Intercom and I can open only the external door. I have also a second door that I open with the same button, there is a way to open, also simultaneously, the 2 doors with the app and when someone ring to me from external panel? Thank

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10-02-2025 10:18:52

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user_31b2d1

Cancelling my subscription

Hi. I accidentally cancelled my subscription at the end of my annual billing period (31 January 2026). I wanted to cancel it immediately (31 January 2025). I am still subscribed but no longer given the option to cancel it (I can't see the cancel subscription button). Is there a way to cancel it onli

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10-02-2025 08:36:47

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user_45d2cf

Hello! Try restarting your floodlight cam, performing a factory reset, checking your Wi-Fi connection, updating the firmware, and reinstalling the Ring app.

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10-02-2025 05:56:59

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user_f6959c

I can tell you more. When I go to my Home Screen on the ring app, the tab in the middle that says “neighbors” no longer shows a number when something new is posted.  In the past, when you go to the home view you would see if there are new posts indicated by “1” “2” new posts etc.  now it

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10-02-2025 02:57:22

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Paco32

I need the barcode mine erase I cannot connect my ring belt without the barcode
app-settings

How can for the ring doorbell

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10-02-2025 01:48:53

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Remarker

@Justin_Ring, I have called... twice. Once over two weeks ago, then a week later (over a week ago).  The first time I was told that it was elevated to engineering.  The second time I called they eventually transferred me to "advanced tech support" (if that's really a thing).  Advance

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10-02-2025 01:10:57