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Search results   171.4K

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user_cf7134

Set Schedule for Motion Sensor Notifications
app-request

Hello all. I have the 10 Piece Alarm Security Kit. I've had it for a while and everything is working as expected. The problem is because I work from home and I pace throughout the house on a regular basis, my motion sensors send notifications on a regular basis to my Apple iOS device. Is there any w

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05-11-2024 01:04:55

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Caitlyn_Ring

Hi @user_a30d33. You should be able to edit each Motion Zone individually. If you're trying to create a very small shape, that may not be possible with how the Motion Zones are edited.

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05-11-2024 12:45:18

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user_daabb4

I'm buying a ring doorbell or 2 as gifts and was looking to see if you had prepaid subscription gift card or email code of some sort. But did not see anything. Missed sale for sure.

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05-11-2024 12:44:15

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user_ccfb80

Disconnects when Ring
hardwired-video-doorbell
troubleshooting
hardwired-battery-video-doorbell

Hello My Ring Doorbell works fine. Motion alerts fine, recording fine. When someone rings the doorbell, it will never let me connect to it live. Any one else have this issue? 

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05-11-2024 12:27:17

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user_763932

I’m have the same issue the microphone is is not in my ring app

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05-11-2024 12:19:36

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user_447332

No Longer Able to Set Up Instructions for Emergency Responders

This help article no longer works because after you hit "Monitoring" the word "Dispatch" no longer appears. I'm trying to modify my instructions for emergency personnel, but again this article below is outdated. It needs updated because the interface on the app has changed. https://ring.com/support

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04-11-2024 11:32:44

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Justin_Ring

Hi @user_1160b0. Try factory resetting your Keypad to see if it helps. This Help Center page will show you how to do so. If you have tried this step and are still having the same concern, give our support team a call for further assistance.

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04-11-2024 11:25:19

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user47063

troubleshooting
cs-support

I think it’s bad that Ring had chosen to force people into an expensive plan which is a rip off .They have taken away from the basic plan to force you into the plus plan besides raising price last year and another coming next year on the basic Note: This comment was created from a merged conversat

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04-11-2024 11:22:39

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user_da1b82

Doorbell troubleshoot
hardwired-video-doorbell
troubleshooting

I installed a wired doorbell for my sister in law on Saturday. She registered it and started it going. On Sunday morning, it suddenly went off line. No light on the device. Sunday afternoon, the device suddenly started up again working fine. This morning, it suddenly quit again. In device health ev

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04-11-2024 11:19:20

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Justin_Ring

Hi @user_12a2af. Were you able to resolve this? Did you try charging your battery manually?

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04-11-2024 11:12:23