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user_ecf59a

That's what I thought too, but there is only one device that has a checkmark on that page, but the announcement is still being made everywhere else.

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13-06-2024 10:05:17

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user_b5c70d

scheduled mode change to inactive not disabling cameras when smart alerts enabled
troubleshooting

Scheduled mode change to inactive does sometimes not disable camera movement detection and notification when one of the cams has smart alerts enabled. This is apparently annoying when in the morning the system goes to inactive but the cameras still notify and record us when moving. While debugging

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13-06-2024 08:56:36

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Tommyray89

Hey, I have been through extensive troubleshooting, but yes it happens on both wifi and mobile data. i've also sent in clips already, I was more trying to understand if the developers are aware of this? due to the amount of people talking about it. Android version - 14 

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13-06-2024 07:56:29

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user_dbc882

Hello! For the Ring chime features: Sharing control with other users is not currently available.Scheduling chime silence is not supported but can be suggested to Ring for future updates.

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13-06-2024 07:25:04

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user_18b090

Chime 2nd Gen Improvements
app-request

Dear Ring team, I recently upgraded my home with a Ring alarm system and door bell including a chime. All works fine but I miss the following features for the chime: 1. Share the chime with another user in the app, so we both can temporarily shut it off 2. Add a time schedule for automatically shut

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13-06-2024 06:36:44

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user_12f019

stick up cam blue light will not turn on
troubleshooting
wireless-security-cameras

One of my 3 stick up cams appeared offline. Now, I charged the battery, but it won't turn on. I cannot connect to it. The blue light never goes on.

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13-06-2024 04:46:51

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harry_kris

Ring doorbell pro does not ring in-home chime
hardwired-video-doorbell

Recently installed Video doorbell pro, attached power kit to existing mechanical doorbell, connected the doorbell and all is well, except the in-home doorbell does not work. Doorbell setting is setup to ring in-home chime. When I remove the cover of indoor doorbell and press the button on doorbell,

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13-06-2024 04:22:17

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user_192073

Ring Camera one light stays on all the time

Why one light on my ring camera stays on all the time and how could it be fixed ?

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13-06-2024 03:36:00

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user_d87de2

Visitors cant hear me
troubleshooting

I can't speak to people through my cameras and doorbell. The green microphone is on and Ring has access to it, but nothing comes out of camera when I speak into it

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13-06-2024 03:21:28

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user_4800ef

Wont turn on
troubleshooting

Trying to turn on a spotlight ring camera but it won't even turn on with a charged battery. When i put the battery compartment has a soild red light when a batery is in it

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13-06-2024 03:09:36