Ring App
Recent Solutions
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user_41d95f
New update to Ring APP has removed Lights, event history, Other Devices (Garage door opener)
Ring app was working beauttifully till Thrursday Nov 21st 2024, however, after the app was updated it is missing various features:- Event History button (tile) is gone - Lights on/off button is gone - Before the update if camera light was on, there used to be a small yellow bulb now it has disappear
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•24-11-2024 03:34:58
Mike55
App Version 5.79.0 Event History Count
Is there a reason that the Total Event History Count and Neighbors Badge Counts have been removed in App version 5.79.0?
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•15-11-2024 08:17:59
user_acf7d1
Bug: orange banner on iOS app: "Ring Home trial ends in 9 days" despite me having a subscription already
This happened after setting up a new camera (adding to a system where I already had 5 cameras) It does not appear to be related to the recent, disastrous launch of the new plans. I contacted support by chat and was blown off. Diana Frances was unable to understand the issue (trainee? new employee?)
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•11-11-2024 09:53:22
Recent Discussions
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witu
Forced advertising on a paid product with paid subscription!?
Ring, you've dropped the ball with the ridiculous advertising on a product that a) I've already paid for, and b) I pay a monthly subscription for. You charge for the most BASIC functionality like ARMING THE ALARM SYSTEM and yet STILL show advertising. There are countless requests and complaints from
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•03-12-2024 04:12:36
user_212bae
Red Notification Counter
Please put back the red notification counter on the camera previews! That’s the best way to quickly see if there are new events. Unless there’s a setting to add it back but I couldn’t find one
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•02-12-2024 01:24:34
Steve59
How to enable Ring Video on Samsung Watch 7Ultra?
Hi - I just got a Samsung Watch 7 Ultra - but see that the Ring App will not install to it. I did enable notifications - which provide a text message only on my watch. I am unable to interact with the person by voice. How can I enable Audio and Video on my watch? Thanks.
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•01-12-2024 07:55:26
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