‎Ring App | Ring Community

wireless-security-cameras

Ring app was working beauttifully till Thrursday Nov 21st 2024, however, after the app was updated it is missing various features:- Event History button (tile) is gone - Lights on/off button is gone - Before the update if camera light was on, there used to be a small yellow bulb now it has disappear

151

24-11-2024 03:34:58

Mike55

Accepted Solution

App Version 5.79.0 Event History Count

Is there a reason that the Total Event History Count and Neighbors Badge Counts have been removed in App version 5.79.0?

445

15-11-2024 08:17:59

user_acf7d1

Accepted Solution

Bug: orange banner on iOS app: "Ring Home trial ends in 9 days" despite me having a subscription already

cs-support

ios

This happened after setting up a new camera (adding to a system where I already had 5 cameras) It does not appear to be related to the recent, disastrous launch of the new plans. I contacted support by chat and was blown off. Diana Frances was unable to understand the issue (trainee? new employee?)

11-11-2024 09:53:22

Recent Discussions

View All

witu

Forced advertising on a paid product with paid subscription!?

cs-support

Ring, you've dropped the ball with the ridiculous advertising on a product that a) I've already paid for, and b) I pay a monthly subscription for. You charge for the most BASIC functionality like ARMING THE ALARM SYSTEM and yet STILL show advertising. There are countless requests and complaints from

03-12-2024 04:12:36

user_212bae

Red Notification Counter

ios

Please put back the red notification counter on the camera previews! That’s the best way to quickly see if there are new events. Unless there’s a setting to add it back but I couldn’t find one

02-12-2024 01:24:34

Steve59

How to enable Ring Video on Samsung Watch 7Ultra?

Hi - I just got a Samsung Watch 7 Ultra - but see that the Ring App will not install to it. I did enable notifications - which provide a text message only on my watch. I am unable to interact with the person by voice. How can I enable Audio and Video on my watch? Thanks.