Ring App
Recent Solutions
View All
j0hnmsch
App on iPad works, but not on iPhone
The Ring app recently stopped working on my iPhone 15 Pro Max (iOS 18.3.2). Normally when I bring up the app, within a second or two, I get the front doorbell live view. Now the app just hangs. Also, the Mailbox sensor just shows a spinning circle and the Neighbors shows "Error". Everything works
54
•2
•0
•2
•24-03-2025 07:58:01
requiredusername
Reinstalling Ring > android
This should be VERY easy, but I can't find the answer. If I uninstall/reinstall Ring app, will I need to reconnect all Ring devices or will they automatically appear in the app again?
55
•2
•0
•1
•14-03-2025 04:11:09
user_f75013
Ring Android Mobile App, Dashboard UI Issue Not Caught By QA.
Ring Android Mobile App, Dashboard UI on a Samsung Galaxy S24+: "Neighbor s" I have a screenshot to offer, but I find no method of attaching it to this report.
34
•2
•0
•1
•06-03-2025 07:39:07
Recent Discussions
View All
pghkatrina
No support access anywhere
Twice this week my Ring camera has disconnected. I try to reconnect and it refuses to connect to the temporary WiFi from the device. So I come to the app for help and there is no ability to reach support. You go to ‘Chat’ and it’s just an AI Bot that when asking for help, cycles back to itself. Utte
4
•1
•0
•0
•03-04-2025 09:11:08
user_d682ae
Not able to delete events
We have a ring doorbell bell which I am the main person to deal with any events like when people are in the range of the doorbell. I have shared the app with my husband. My husband was able to delete the events but since my phone's touchscreen needed changing, my husband cannot delete any events an
4
•1
•0
•0
•02-04-2025 03:38:19
jamitt
Ring camera settings now blank page
After the last update, when I go to settings for my wireless ring cameras, the page is blank except for the name of the camera at the top. This happens when the device (Samsung Android tablet) is being used in landscape and displaying the app in portrait. This has been working perfectly for the past
6
•1
•0
•0
•01-04-2025 02:24:12
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
©2024 Ring LLC or its affiliates