Ring Protect Plan
Recent Solutions
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user_8c692c
Protect plans
Hi all, I have just paid for the basic plans on two devices (£99) and then purchased a new camera. I want to switch to the multi-device plan (£80) for my 3 devices, how can I do this?
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•05-09-2024 09:05:35
user_f5a4e0
Pro plan switch
I want to switch to pro plan from protect plus but what changes do I need to make to my devices
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•04-09-2024 07:58:52
itsacalling
Use 24 Hour time format (HH:MM:SS) with seconds
In many countries, the 24-hour-format is the leading standard. Adding seconds would also help to tell the difference between two video recordings taken in the same minute.
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•03-09-2024 08:41:49
Recent Discussions
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user_4b1bb0
2 Ring devices at same location (same location name), Ring treats as 2 different locations
I have set up 2 Ring cameras at my house, with same location name. However, Ring shows them as 2 separate locations, and so the ring Protect Plus plan is only being provided for one of them. How do I fix things so both cameras show up under a common location (and thus under the Ring Protect P
2
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•07-09-2024 07:46:55
user_dd82d5
Refund of Protect plan cancellation
I canceled one of the protect plans around 10 days ago but have not received a refund as the payment method on my account got expired. I got to know this when I was checking the refund status on my Ring account. However I have now updated the payment method but have still not received the refund
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•07-09-2024 02:52:01
user_368422
Subscrition
Hi, I subscribed to the annual plan on August 22nd and now I received an email that it has ended. You don't have any email to complain about sales?
8
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•06-09-2024 05:48:37
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