‎Ring Home Plan | Ring Community

I live in the USA and have a ring system for my home and have an alarm monitoring subscription. I recently installed a second system for my mother-in-law who lives in the UK. I am the owner of both systems (she does not have a cell phone so cannot access the app.) The UK trial subscription for ho

17

•

2

0

1

12-05-2025 05:51:30

user_3fce40

Billing cycle

battery-video-doorbell

app-settings

troubleshooting

So I've had a ring subscription ever since I got the doorbell and until recently when I've had a job change the service was terminated. However restarted on the 24/25th of April Then today the 11th of may I'm told my payment method needs to be updated because it failed. It's not even close to th

23

2

0

1

11-05-2025 12:25:53

Recent Discussions

View All

U

user_df026c

Upgrading Legacy Subscription

troubleshooting

cs-support

I currently have a Legacy Standard Plan and I am trying to upgrade this to the Premium Subscription but I have no options in the Plan tab to upgrade. I have 7 cameras on my account so I have tried to remove one of them to see if that would allow me to register it under a new plan but I don't have

4

1

0

0

19-05-2025 03:43:50

user_cc377d

Subscription

hardwired-security-cameras

I have a camera at my front door and one on the back porch. Do I need a subscription for each individual camera or does one plan cover both cameras?

19

2

0

1

17-05-2025 06:14:13

user_9d6dfc

Incorrect Ring subscription

cs-support

I have 1 device on my account with a Home Basic plan, which renewed on the 5th July 2024, and was set to not renew as I want to transfer ownership to someone else at that time. I bought a second device recently and added it to my account, and today went to buy a new Home Basic plan for it. I thought

10

2

0

1

16-05-2025 07:34:48