‎Ring Home Plan | Ring Community

Hi. I had my device replaced due to a faulty battery. I have a home basic subscription and have found out that I’m not allowed to trasfer this subscription to my new device. The old one was bought in April 2024 and when I tried to charge the battery this week it didn’t charge at all. I went back to

62

•

2

0

1

16-06-2025 19:33:37

user_cce1fb

Mid selling 180 days video

hardwired-video-doorbell

cs-support

Why does nowhere say you have to change settings for 180 day record? It has no * next too up to 180 days so you expect that's what it's set to no where does it say you have to chose how many days

30

3

0

2

10-06-2025 19:01:11

Recent Discussions

View All

U

user_d86fa9

Alarm package.

ring-alarm

professional-monitoring

network

I am looking to update my house alarm, i am considering a ring alarm to compliment my cameras. I already have a subscription for 2 cameras. Will there be an increase in my annual subscription? And if the wi-fi goes down, is the alarm deactivated.

2

1

0

0

08-07-2025 08:49:23

user_3316d8

Payments still being taken

ring-website

ring-protect-plans

billing

I no longer needed my ring subscription (£7.99 pcm) as I changed my camera setup.I have followd the cancellation steps on the website porthole and instructed than I do not require any subscription from now on.I have just seen on my banking that ring have taken £49.99 out of my account with no author

2

1

0

0

07-07-2025 20:40:07

user_6abe5a

Upgrade Home Basic to Home Standard Plan

ring-protect-plans

Hi, I have a Ring Doorbell on a home basic annual plan and a stick up camera on a home basic plan so I have 2 plans. Both devices are at the same location. I want to change to a Home Standard subscription which covers multiple devices at the same location under one plan.If I upgrade my ring doorbell

11

2

0

1

02-07-2025 11:01:00