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Recent Solutions

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user_ecfb59

Accepted Solution

Cameras won’t record 24/7

hardwired-security-cameras

troubleshooting

wireless-security-cameras

Hello everyone. I’ve upgraded to the 24/7 recording. I know I need constant power so I bought 3 adaptors from eBay for my 3 cameras from an electrical guy. They plug in fine and charge the battery whilst still in the camera but in the app it shows as a solar charger that is plugged in and not a po

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2

0

1

17-12-2024 01:21:33

user_9cb5ba

upgrade suscription

Hi! I currently have the home basic plan with just 1 doorbell, and recently buy another cam for the same location, so If I want to save recordings on both cams I need to upgrade the plan. The thing is that I recently renew the home basic (Octuber) and if I want to upgrade to the next level (home st

29

2

0

1

16-12-2024 07:55:33

user_dc0749

Subscriptions

troubleshooting

cs-support

I have two ring locations one of them has not been used for a long time and I dont have its anymore. The ones not being used had just renewed its early plan. Can i switch the subscription to the one I'm using?

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2

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1

15-12-2024 02:36:38

Recent Discussions

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user_5da6c7

Why was the number feature of events on the top left of each camera feed in the app removed?

app-settings

See above.

26

3

6

2

19-12-2024 12:24:22

user_f7a549

Please update your product!

hardwired-video-doorbell

Seriously need to add different tones to your outside ring doorbell and not just on the app! What’s the point of having all these fun and cute holiday sounds if your guests can’t enjoy them too! In this day and age there is no excuse to not update accordingly. Please update your product

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1

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18-12-2024 04:49:31

user_b12e87