‎Ring Security Cameras | Ring Community

I have 11 camera's around our house, but in the last two days noticed that all the Spotlight Cam's live view is not working. They're still capturing the snapshot every 5 minutes, notifications work, they show that they're online and a strong connection, but are not recording or going onto live view

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22-07-2024 07:27:30

user_3b062b

Accepted Solution

Advanced Motion Zone is cropped in battery mode

app-settings

cs-support

wireless-security-cameras

Hi. New to ring and I have set 2 cameras up on the front and rear of my property. Unfortunately, after my friend went home with the ladder, I realised that after enabling advanced motion zones it is cropped - unlike live view which is wider. Why is this? The cameras I have are the 3rd generation st

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22-07-2024 01:04:29

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user_443ab5

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hardwired-security-cameras

troubleshooting

cs-support

Hello All: in Ring App, under camera Motion Zones, "Snapshot is updating" message with blue screen for over days and still not able to capture the live pic. any one have resolution how to fix it? thanks

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26-07-2024 01:53:18