Ring App
Recent Solutions
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user_2e13f7
Please make the Motion alert blue person icon colour change based on zone?
It'd be nice where, when you look back at your event history or timeline, the blue moving person icon for "motion" changes to the colour of the zone which the motion was detected. How was this overseen? lol. They literally added separate colours for zones.
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•19-07-2024 09:10:32
user_1c8dc1
Event History Bug (ring app)
I noticed within the event history of the ring app that no matter the event, when you click on the actual video the timestamp is plus 4-hours. For example, I go to event history and I have one at 7:15am. I click it to watch the video and the timestamp in the video displays 11:15am. A 4-hour increas
43
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•08-07-2024 06:16:10
user_f11868
LOCKED OUT AND CUTOMER SERVICE IS USELESS
Ring two step failed to send me codes yesterday. Ended up locking my account out. Disabling my entire camera security system for over 24hrs now. They said I have to wait another 24hours and try again. This is a joke and just cost you a LONG time customer.
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•08-07-2024 12:28:37
Recent Discussions
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user_b71c56
Changing WiFi Network is a pain
Why is it so difficult and time consuming to change the WiFi network for my 5 devices? We recently had a modem issue with our Fiber internet service provider that resulted in 3 hardware replacements in 3 weeks. With each modem change I had troubleshoot and reconnect all 5 devices. This seems like it
5
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•26-07-2024 06:39:56
user_a0dda2
Camera Live View Button
The Camera Live view button is in the wrong place.. Because it is right next to the history, I often hit the live view button while trying to scroll through the history. Please move it to another location such as below the back/forward buttons, or simply make it smaller so that it is not accidentl
4
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•26-07-2024 02:31:21
user_cbcb2b
Fix app Ring constantly turning off in app
You really need yo fix this so many of us still have this issue. Ring slert will not stay on in the app. It is no good telling us it is fixed when clearly it isnt. We shouldnt have to delete and reinstall a device. No guarantee it will work. Get your act together.
5
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•26-07-2024 09:20:50
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