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user_4a1fd2

Accepted Solution

App Notification Alerts Unwanted Update

app-settings

Under notification settings, when you have rich notifications turned on (to include snapshots in alerts so you can see what's happening without opening the app) - these notifications used to just be pure snapshot pictures, recently this has been upgraded to short video clips on the notification. Is

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25-11-2024 09:38:28

user_bc19cf

Cancellation

cs-support

wireless-security-cameras

ios

7:02 AM Hi there I have 2 properties with Ring door bell and I am just about to lease 1 of the properties and wish to cancel the subscription on that property.

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24-11-2024 08:12:41

user_63fcb8

Subscription renewed but now showing as unsubscribed

troubleshooting

I have had a front doorbell for a couple of years and the subscription auto renewed on 12 August. All seemed fine initially but last week it stopped saving recordings and says I'm not subscribed. I do have a camera in the garden which I purchased end July and when free trial ended I purchased a sub

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21-09-2024 04:34:59

Recent Discussions

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user_848f8d

Paid for my plan but it's been cancelled with no refund

battery-video-doorbell

I paid for a subscription yesterday, I'm new to the ring doorbell world, but I've receieved a legitimate email from ring.com to say its been cancelled. I paid £79.99 but yet have no redund being processed. I'm confused why it would be cancelled like this?

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11-12-2024 07:36:18

user_5195d8