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Recent Solutions

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user_72c969

Accepted Solution

Axel f ringtone disappeared

troubleshooting

I had the Axel f ringtone, but now it's disappeared, my sister still has it available, how do I get it back? I have an iPhone and she's on android if that makes a difference?

21

2

0

1

12-11-2024 05:38:48

user_a69e37

Disable Motion Detectors in "Disarmed" mode

I'm in the process of installing my new Ring alarm system and want to know if there's any way of disabling the motion detectors when the system is in "Disarmed" mode? I'm ok with contact sensors alerting me if one of the doors is opened, but I don't want the motion sensors alerting me every time som

17

2

0

1

23-10-2024 07:55:24

user_703bfe

Invoice

How can I get an invoice for my paid plan please

15

2

0

1

20-10-2024 01:36:19

Recent Discussions

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user_09b1f1

Can’t find QR code to register ring doorbell as the back is stuck to wall

Hi I don’t have a setup booklet or seem able to find a QR code on my ring doorbell. It was set up and stuck to wall by previous owner and I need to reconnect to Wi-Fi but can’t access the app. Any advice?

5

2

0

1

20-11-2024 10:55:30

user_587bf0

Plan Charges

app-settings

troubleshooting

app-request

Why am I being asked to change to the premium plan at £15.99 a month always been on the standard plan £7.99 a month.I have no option to continue with the standard only allows the premium plan

10

2

0

1

19-11-2024 09:18:10

user_f610d1