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user_61776d
Paid for basic 16/6 now want to upgrade
Hi, I'm wanting to upgrade to standard as I've now got 2 cameras, but I don't want to lose the £50 I've paid for the basic package, do I cancel the basic then start the standard? Urgh, why can't I just chat with a human advisor!!!! I just don't want to lose £50!
29
•2
•0
•1
•08-07-2025 11:27:59
user_a0fe4e
Transfer of Ownership
So my friend set up my Ring system and opened an account and so he is the "Owner" and I am a "Shared User".How does he now make me the Owner so that I can take over the billing arrangements and he can drop off
39
•2
•0
•1
•02-07-2025 04:30:10
user_73052d
Two cameras
I have two cameras at different locations, can I view videos on one subscription or do I have have separate one for each camera
35
•2
•0
•1
•31-05-2025 12:33:02
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user_e82a93
Terrifying Sounds On Doorbell Audio
I was sent a replacement doorbell under warranty and have had it set up for one day. There are terrifying sounds coming through the Audio like gutteral grumbling and breathing and sounds like someone blowing on a microphone. As if someone’s watching my camera with their microphone on. It’s completel
9
•1
•0
•0
•08-07-2025 23:12:06
user_e82a93
Terrifying Audio Interference On Doorbell
I received a replacement when my 18 month Next Gen 2 doorbell battery failed and it’s frankly terrifying the noises that are on the audio. The sound isn’t coming from anything outside it’s as if someone is watching my camera and there’s another microphone. The noise is animalistic like gutteral grum
5
•1
•0
•0
•08-07-2025 22:59:26
user_61776d
Paid for basic 16/6 now want to upgrade
Hi, I'm wanting to upgrade to standard as I've now got 2 cameras, but I don't want to lose the £50 I've paid for the basic package, do I cancel the basic then start the standard? Urgh, why can't I just chat with a human advisor!!!! I just don't want to lose £50!
29
•2
•0
•1
•08-07-2025 11:27:59
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