Ring Protect Plan
Recent Solutions
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user_837bcb
Billing
How do I change from yearly billing to monthly? I have the basic plan that I want to keep. Do I need to cancel then re start my subscription
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•18-10-2024 12:37:43
user_95716b
Warranty
I called tech support to get my flood light replaced. After paying $100 a year for warranty I was told that only half of my 6 cameras were not covered and the only solution was to buy a new camera. Every other word from there tech support was “I’m sorry for the inconvenience “ or “we do apologize.
40
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•07-10-2024 06:01:38
Fallex
Ring Home Premium with Stick Up Cam Elite
I noticed that the Stick Up Cam Elite was not included with the 24/7 Recording. I use a couple of these on my exterior as I love the POE setup but am sad to learn these cameras will not be included with this feature. Are there any plans to include them in the future or at least produce new PO
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•06-10-2024 05:17:58
Recent Discussions
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user_afe79c
Home/Away mode removed
EXTREMELY DISSAPOINTED Home/Away mode removed. I went to the browser and found it missing. I researched and found that they just removed it. They are hoping you will upgrade to $100 a year to get it back. I'm going to CANCEL RING AND TELL THEM TO F OFF. That is my solution to this highway robbery.
9
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•22-10-2024 02:30:23
user_b9743e
MODES SELECTION TAKEN AWAY ??
EXTREMELY DISSAPOINTED SENIOR CITIZEN ON A FIXED INCOME So we've been paying $39 a year and frequently used the option to set our one Ring camera at the front door to Home or Away, but then it disappeared from the phone app recently. I went to the browser and found it missing as well. I researched
13
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•22-10-2024 01:04:22
user_b37e86
Subscription charge
After so many years of RING!!!! being in business, how come Ring hasn’t added their name to their subscription charge Instead of Just putting random letters and random numbers For example KLVRPJYGNM XXXXX56191. $49.99 This is exactly what I saw when I checked my bank account Some random charge. Do
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•21-10-2024 03:14:36
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