Ring Protect Plan
Recent Solutions
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user_daa30b
Bought month subscription but yearly was charged
Hello I wanted to buy a monthly subscription and I selected the monthly button. But after entering the credit card details, the option automatically changed to yearly and yearly price was charged. How can I change it to monthly? Thank you Best regards Raja
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•20-07-2024 05:30:39
user_606c6a
How to file a warranty claim
I've had a ring protect pro plan since before I purchased a wireless spotlight can pro. It suddenly stopped working. How can I file a warranty claim for it under my ring protect pro plan?
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•20-07-2024 04:56:59
user_56b7c1
update plan
I have a door bell with about 6 months left on the plan and i need to update to the plus for i have got a new c amera so how do i up date and have remainder of the basic taken from the plus? thanks
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•18-07-2024 09:50:30
Recent Discussions
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user_01b132
Video Playback Speed 2x
I’d like to be able to speed up or slow down the video recording while watching in the app. Using the slider bar to fast forward is buggy and it takes 5 times to grab the dot to even move it. Why not add a 2x speed like Tik Tok or YouTube? Seems like it would be a simple enhancement as so man
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•26-07-2024 05:07:48
user7208
Question About Ring Doorbell Protect Plans
Can I add an extended warranty to the Ring Basic Protect Plan, rather than having to get the Ring Plus plan? If so, how much would this stand-alone add on to the Basic plan be?
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•25-07-2024 09:51:32
user_25a867
I have multiple Ring Devices and have questions about plans.
Devices installed are: Base Station/Keypad, Spotlight Camera, Ring Pro Doorbell, Ring Doorbell, and multiple contact sensors and motion sensors. Current plans in account show I have a Protect Trail that expires in XXXX days, and a Protect Basic that renews in late August. Do I need both? Should I le
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•22-07-2024 01:04:27
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