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Ring Device Tips

Get or share tips about Ring devices, and learn all about features, products, and more.

Recent Solutions

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user_ae2ec9

Accepted Solution

Volume

Hello, everyone I am trying to turn down the audio when I speak through the ring to whoever is at my door. It's really loud and startles people. I just wanted to know how to turn it down

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0

1

13-01-2025 05:23:49

user_50995d

Want to record my own welcome message

hardwired-video-doorbell

I have searched for ages but can't find out how to record my own welcome message for my doorbell camera. Can it be done

51

3

0

1

22-12-2024 06:47:17

ttrek

2 zones on 1 camera

If i have 2 zones set up on 1 camera, is there a way to make one 1 of them active at a time.? I would like the camera to alert on different zones depending on whether I am home or away. I'd like the "Daily" Zone to be active when i'm home, and be able to deactivate "home" zone and activate "Vacatio

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1

1

20-12-2024 03:40:33

Recent Discussions

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user_f1daeb

There is a 3 Minute gap. On my video playback display. On My Ring Doorbell. So im missing people coming and going.

hardwired-video-doorbell

cs-support

troubleshooting

There is a 3 Minute gap. On my video playback display. On My Ring Doorbell. So im missing people coming and going. My settings in on Frequently, 30 Seconds video, I've even tried it live view since last night. For 24 Hours. But still the same. Doorbell is Hardwired to my existing Doorbell. No proble

11

3

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18-02-2025 11:09:04

user_9d64c9

Keypad cable length

troubleshooting

Hi I want to fit my keypad near my door but the nearest socket is about 3metres away ,can I get a longer cable and if so will it still work.

5

2

0

1

18-02-2025 05:24:01

user_92e25f

Doorbell not charging and shows solid blue light

battery-video-doorbell

Hi my door bell is only 1.5-2yrs old. It won’t charge (been on charge for over 24hrs) and when plugged into charger a solid blue light appears. I have tried the reset button with no resolution. It’s showing as offline since 6/2/25 in device health. I’ve attempted to re-install etc but still nothing.

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18-02-2025 09:56:07