Recent Solutions
View All
user_1f78d0
Saved Videos
I was able to view videos a couple of days ago of the last time my son visited my home before his passing. I stared the videos as I was viewing them. Now they are all gone. Ring customer service is terrible. Broken English and no condolences by the representative. This is the last footage I have of
49
•2
•0
•1
•25-04-2025 05:35:24
user_1c3882
Pan & Tilt camera - Home Position does not save
Seems to be an issue for lots of other people but no solution or comment from RING? VERY POOR. Purchased 2 new cameras. Set up and neither of them save the new HOME location when setting up. You save the settingss and they both default back to the factoryy settings of pointing to the ceiling! I
51
•3
•1
•2
•22-04-2025 11:26:59
user_713897
Blinking blue light on my food lights
Hello, I moved into my sister‘s home and she is deceased. She has multiple ring equipment. She has two hardwired floodlight security cameras outside that keep blinking blue. It’s not my account so I have no idea how to turn them off. Can someone please help me? Thank you.
43
•2
•0
•1
•21-04-2025 03:31:17
Recent Discussions
View All
user_788d9c
24/7 Recording
I have the Spotlight Cam Pro Wired and I’m interested in upgrading to the Premium Plan to allow 34/7 recording. However, when I login and follow the links to check which devices are eligible, it doesn’t list my Spotlight Cam Pro. Does anyone know how to resolve this? Thanks!
4
•0
•0
•0
•09-05-2025 06:11:22
user_21a4c3
Floodlight mic issues
Bought 2 floodlights together and they stopped recording sound as well as during live view sound.Ran through all the steps with support waiting for replacement or refund. Is there a defect in the floodlights? They stopped within 8 hours of each other and not sure if I want to go through with this ag
6
•1
•0
•0
•08-05-2025 09:39:34
user_d23b95
Wi-Fi Problems
Old chestnut this one. Wi_Fi connectivity problems P1-65 error Before you ask Password is compliant Security set at 2 5Mhz turned of Aruba Network 6 aps Excellent coverage Firmware upgrade stopped network from working Will not connect to IPhone I am a retired Network engineer Can you fix the fir
8
•2
•0
•1
•08-05-2025 04:11:12
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
©2024 Ring LLC or its affiliates