Ring Security Cameras
Recent Solutions
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user10316
Reduced motion detection
I too have today discovered the reduced motion detection area coverage on my stick-up Ring Cams, and note from this community that no explanation is forthcoming from the company. The whole situation is unacceptable, and forces me to look for a new and recommended provider's camera system.
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•26-05-2025 02:05:00
user_980829
Outdoor use for stick up Cam Plug In
Good afternoon, I’ve just bought the above security camera and am a little confused. There are 2 wires that come with it, 1 looks like an outdoor one but has a section for a battery to slot into where as the other looks like an indoor plug and is able to plug into the back… Do I need a battery to us
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•26-05-2025 01:45:05
user_b86054
DIMMABLE?? Floodlight Cam Plus
Is the light on the Floodlight Cam Plus dimmable?
9
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•21-05-2025 05:13:56
Recent Discussions
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user_08dc7a
Night vision
Hi, For some reason the infrared has fully stopped working on my camera. The little red light has stopped coming on when it’s dark so the whole screen is black when I check the camera? I have cleaned the lens, rebooted the camera etc and nothing is working. All the right night mode etc buttons
3
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•02-06-2025 08:46:45
user_08dc7a
Night vision
Hi, For some reason the infrared has fully stopped working on my camera. The little red light has stopped coming on when it’s dark so the whole screen is black when I check the camera? I have cleaned the lens, rebooted the camera etc and nothing is working. All the right night mode etc buttons
3
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•02-06-2025 08:46:43
user_8755cd
Escalation towards Jamie Siminoff / Elizabeth Hamren
I have attempted to escalate an issue above standard customer support. Due to my problem being very non-standard. I have been provided with the best option is to throw away my cameras and buy new ones. I was told there is no way to help except for a secret customer code for 35% off. I need escalatio
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•02-06-2025 04:36:23
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