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Recent Solutions

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user_88b7ba

Accepted Solution

Water leak/flood detector?

Is there such an accessory which will detect a water leak or flood. I am sure I had seen/heard of one in the past. But can't seem to find anything in the product list now. Maybe a 3rd party accessory may be available? Any comments/thoughts?

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12-11-2024 11:57:29

user_68ea3e

Added pan tilt mount no options to control

app-settings

I added my mount and do not see any controls to move the camera on live view. Changed from battery to wired mode and still nothing. How is the camera supposed to know that it’s on a pan tilt mount??

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11-10-2024 11:23:57

user74482

Refund

Tried cancelling an order but was late at night so couldn't call Europe number within 15 mins. Called next morning to explain, was told to wait for the courier tracking number and then try cancelling it with them. Unless full because DPD don't allow cancellations, they say only the sender can do thi

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17-09-2024 05:16:41

Recent Discussions

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user_d8ea89

Range extender unit

cs-support

Hi all, I saw a ring range extender on amazon and thought how do they connect? I looked up on my app to see if they are recognised on the adding item and all that comes up is a WiFi unit ring product. So do you need to buy that as well?

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24-11-2024 08:07:14

user_da5e67

Which solar charger for a new doorbell

battery-video-doorbell

I'm having trouble working out which if any of the solar panels are compatible with my new ring doorbell. It just says battery doorbell on the back (the solar products refer to compatible with 2nd gen 3rd gen or battery pro). Which solar backplate can I fit to Model number 5F97F2

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24-11-2024 01:06:52

user_d362d0