Recent Solutions
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user_4a1fd2
App Notification Alerts Unwanted Update
Under notification settings, when you have rich notifications turned on (to include snapshots in alerts so you can see what's happening without opening the app) - these notifications used to just be pure snapshot pictures, recently this has been upgraded to short video clips on the notification. Is
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•25-11-2024 09:38:28
user_bc19cf
Cancellation
7:02 AM Hi there I have 2 properties with Ring door bell and I am just about to lease 1 of the properties and wish to cancel the subscription on that property.
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•24-11-2024 08:12:41
user_63fcb8
Subscription renewed but now showing as unsubscribed
I have had a front doorbell for a couple of years and the subscription auto renewed on 12 August. All seemed fine initially but last week it stopped saving recordings and says I'm not subscribed. I do have a camera in the garden which I purchased end July and when free trial ended I purchased a sub
28
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•21-09-2024 04:34:59
Recent Discussions
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user_e8ef18
Security Flood lights
Ho do you adjust the sensitivity of the flood lights (as opposed to the cameras)? Mine keep going on and off constantly even though there is no obvious motion in the area. They are so bad that I have had to switch the lights permanently off - in reality this means they are worse than useless. I can
2
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•24-01-2025 02:40:32
user_176779
Communication
How do you get to speak to a person. This virtual system is absolute rubbish and the phone system is worse.
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•23-01-2025 05:38:55
user_f0ef97
try to post on community
here
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•21-01-2025 06:40:23
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