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Recent Solutions

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user_72c969

Accepted Solution

Axel f ringtone disappeared

troubleshooting

I had the Axel f ringtone, but now it's disappeared, my sister still has it available, how do I get it back? I have an iPhone and she's on android if that makes a difference?

21

2

0

1

12-11-2024 05:38:48

user_a69e37

Disable Motion Detectors in "Disarmed" mode

I'm in the process of installing my new Ring alarm system and want to know if there's any way of disabling the motion detectors when the system is in "Disarmed" mode? I'm ok with contact sensors alerting me if one of the doors is opened, but I don't want the motion sensors alerting me every time som

17

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1

23-10-2024 07:55:24

user_703bfe

Invoice

How can I get an invoice for my paid plan please

15

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0

1

20-10-2024 01:36:19

Recent Discussions

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user_09b1f1

Can’t find QR code to register ring doorbell as the back is stuck to wall

Hi I don’t have a setup booklet or seem able to find a QR code on my ring doorbell. It was set up and stuck to wall by previous owner and I need to reconnect to Wi-Fi but can’t access the app. Any advice?

5

2

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1

20-11-2024 10:55:30

user_f610d1

Door bell not ringing

battery-video-doorbell

The doorbell detects movement but door bell when pressed doesn’t ring on the linked Alexa devices

4

2

0

1

16-11-2024 09:39:34

user_e956a4

Worst Customer Service

troubleshooting

I haven't even used my device and I am already completely frustrated. I need to return it as I ordered the wrong thing. When I called, they don't recognize my order # nor my email, which I have received email confirming my order. I tried doing it online...wouldn't let me. There is

12

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1

14-11-2024 07:59:24