Recent Solutions
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user_6a77cb
Transfer Ring Doorbell to New Owner
We have moved to a new flat, and we have found that the Ring device (it seems like Video Doorbell Wired) was setup in the front door. The landlord told us that the previous tenant used it, and we are free to use it. However, we have no infromation from the previous Ring Owner. https://www.sma
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•09-02-2025 10:42:58
user_e7f96c
Premium subscription
I'm trying to watch ring doorbell 24/7 on my Alexa show, but it only stays the 15 or 20 minutes instead of 24/7. If I can't do that then I will have to cancel premium.
38
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•23-01-2025 06:55:52
user_320bbb
Access to recordings
I need to get access to a Web page that has this information in black and white to supply this for a ongoing dispute. My dad uninstalled the app on his phone and then reinstalled and the argument was that unijstalling it had tampered with the recordings which isn't true. I've googled it and I can
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•21-01-2025 07:05:56
Recent Discussions
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user_40b26c
Is the Ring skills in Alexa expired?
Previously, all my Ring doorbell and cameras are connected to Alexa apps in my iPhone via the skills, but suddenly the connections are lost, when I now to to reconnect them , but the Alexa apps said the skills now is expired. What's happened? Do I miss somethings? Many thanks.
5
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•03-06-2025 05:05:33
user_eb3647
History of live events recordings no video shown and unable to download
Hi, I've used live views over multiple devices ( 4 max ) over past < x days. But when I go into the history they don't show up as video's while I was using live view. Anyone know how I can download these live events? and why don't they show video recording? It's weird to me when using live view
4
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•25-05-2025 06:43:42
user_2e8b5e
Echo show not displaying door bell
Ring door bell unable to display on echo show device. It says “waiting for ring.com” and doesn’t show the door. Signal is around -49dbm and I’ve also restored and reconfigured. Please any help would be appreciated.
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•24-05-2025 07:05:24
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