Ring Security Cameras

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Ring Wired Floodlight Pro Motion Lights Don’t Turn On
hardwired-security-cameras
light-settings
troubleshooting

The lights of my Ring Wired Floodlight Pro do not turn on when motion I detected. The Motion Activated Lights setting under Light Settings has been turned on. The main lights toggle is off though. I didn’t turn that off. It seems to have turned off on its own at some point. Now if I switch the toggle to the on position, the light stays on constantly. But if I switch the toggle to the off position, it seems to override the motion activated lights setting and the lights stay off. Could someone please tell me what I need to do to get my lights to come on only when the camera detects motion?

838

0

1

29-07-2022 07:24:08

Responses (2)

  • M

    Hi, my Floodlight Pro does not turn on at all. The settings are done properly but I do not know what else to do. Any other suggestion, please?

    0

    13-03-2023 09:35:10

    • J

      Hi @mcmv. If the lights on your Floodlight Cam Pro are not turning on at all, try the following steps: - [Reboot your Camera using the Ring app](https://support.ring.com/hc/en-us/articles/7438395032980-How-to-Reboot-your-Ring-Doorbell-or-Security-Camera-from-the-Ring-App-). - Power cycle your Camera by turning the power off to it for a couple minutes and turning it back on. - Verify your installation has been done correctly using this Help Center [article](https://support.ring.com/hc/en-us/articles/360059068632-Installing-Your-Ring-Floodlight-Cam-Wired-Pro-). If you have tried these steps and are still having the same concern, give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406) for further assistance. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.

      0

      15-03-2023 06:33:05

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