Ring Wired Floodlight Pro Motion Lights Don’t Turn On
The lights of my Ring Wired Floodlight Pro do not turn on when motion I detected. The Motion Activated Lights setting under Light Settings has been turned on. The main lights toggle is off though. I didn’t turn that off. It seems to have turned off on its own at some point. Now if I switch the toggle to the on position, the light stays on constantly. But if I switch the toggle to the off position, it seems to override the motion activated lights setting and the lights stay off. Could someone please tell me what I need to do to get my lights to come on only when the camera detects motion?
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29-07-2022 07:24:08
Responses (3)
- M
Hi, my Floodlight Pro does not turn on at all. The settings are done properly but I do not know what else to do. Any other suggestion, please?
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13-03-2023 09:35:10
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- J
Hi @mcmv. If the lights on your Floodlight Cam Pro are not turning on at all, try the following steps: - [Reboot your Camera using the Ring app](https://support.ring.com/hc/en-us/articles/7438395032980-How-to-Reboot-your-Ring-Doorbell-or-Security-Camera-from-the-Ring-App-). - Power cycle your Camera by turning the power off to it for a couple minutes and turning it back on. - Verify your installation has been done correctly using this Help Center [article](https://support.ring.com/hc/en-us/articles/360059068632-Installing-Your-Ring-Floodlight-Cam-Wired-Pro-). If you have tried these steps and are still having the same concern, give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406) for further assistance. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
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15-03-2023 06:33:05
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meme
Not sure I quite followed which toggles are on or off. I have the older non-pro floodight cams, but I think they are basically the same. This is how mine are set up. 1) On main menu, "LIGHTS" toggle is off. 2) In Device Settings, Light Settings, "Motion-Activated Lights" toggle is on 3) On same menu, go to "Motion Zones for Lights" menu to set zones, sensitivity, timer, duration etc. Unless Ring changed it, which there was some discussion that they might have, the lights and the cameras are triggered separately. But the for most part, my lights turn on about a second or so after the camera triggers at night.
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01-08-2022 06:00:38
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