Event deletion

Question

When trying to delete all  Why do i have to do it twice for it to work?

Justin_Ring · Answer

Hi @Brozojl55. In the Ring app, when deleting all events, you should be able to select Action on your Event History page, tap on 'Delete All,' and then tap 'Delete All' again on the pop-ups that come. At times the videos will look like they are still there, but if you back out of the Event History page and go back to it again, it will have refreshed and the videos should not be there. If this is not occurring for you, verify that your Ring app and phone are up-to-date with the latest updates. If you have tried this and are still having the same concern, give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406) for further assistance. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.