Ring Security Cameras
Recent Solutions
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user_cf56c4
Police need download of ring recording 7 weeks ago for evidence but the footage is no longer available
Hi there, Our property was robbed and the robbery was captured on our ring device. This happened 7 weeks ago and the police have asked for the ring download but we can't access it as the recording is no longer available. Can you please help us to access the footage? Thanks,Alex
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•28-11-2024 04:00:19
user_26dbfa
Wired floodlight stopped working
I am looking for an email to contact customer service and cannot find one anywhere. I would like to be contacted about my wire floodlight. I have had it since September 2021, one of the light bulbs went out a month ago and I found out they cannot be replaced. then we started dealing tha
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•27-11-2024 05:28:51
user_e7b50c
Spotlight lights dim/flashing
I have a spotlight cam for the driveway that has the 2 light "bars" on each side of the camera. One side, the lights are very dim and the cover seems cloudy (although it may be diffusion to spread the light) and the other is dim, except the top side of that bar occasionally flashes quickly (this si
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•26-11-2024 12:18:15
Recent Discussions
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user_2e6fa8
Spot cam plus drops Wi-Fi and won’t reconnect
As above. I’ve mounted and dismounted this cam 3 times. Whenever there is an Xfinity service break, cam loses wi and will not reconnect. I have 5 other Ring cameras around my home. All perform with no issues,ie will reconnect with no assistance. I have gigabit Xfinity service. Since this problem CSR
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•30-11-2024 08:06:48
user78249
red notifications
why did you remove red notifications from the app dashboard. Now you have to open history or each camera to check for activity. Totally inconvenient.
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•30-11-2024 07:28:14
user_cd9bf4
How to stop low battery alerts for first battery
Does anyone know how you disable the low battery alerts for the first battery when you have two batteries in a spotlight cam? As far as I can tell, having a second battery in the camera basically does nothing because you start getting constant warnings when the first one is low and if it gets low en
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•30-11-2024 03:00:55
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