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Recent Solutions

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Harpellipsis

User Solution

Only opens via app if buzzer pressed first - Ring Intercom & Bell 801

intercom

Hi there Just installed the Ring Intercom. Conected to a Bell 801 intercom system using Wire set A. There is a buzzer outside for my flat outside the front and back doors. So there is a 2 door setup. Everything looks fine apart from one issue. I can only unlock the door if the buzzer is pressed from

231

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23-04-2024 05:43:54

Suanem

User Solution

Add Aparment doorbell

Hello dear community. I’m desperately trying to figure out with support how to add doorbell ringing notification at the apartment door. I have a Ritto 7630/x0, the doorbell at the main entrance, the intercom, and the door opening all work flawlessly. However, when someone rings the doorbell at my ap

276

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07-04-2024 06:46:24

Briski

User Solution

Videx 3123 and Ring intercom issue with door unlock

I have just purchased a ring intercom to connect to my videx 3123, I have connected the wires exactly to the instructions and unfortunately I cannot get the ring intercom to push a signal to open the door – it recognises when the door has been opened and also when the intercom buzzes, however it loo

299

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03-03-2024 09:08:26

Recent Discussions

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user_326a35

Need cable B for connection.

Hello Everyone :) I've recently moved and lost a long time ago my ring box with the wires. I was using the cable A to connect to my intercom but now I need the Cable B to connect to the new intercom: I found this pic on YouTube: Would anyone have this cable and is willing to part with it? Thank

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24-07-2024 01:52:52

user_b8f11f

Ring Intercom Vs Urmet DIS1133-D001 (2 wire)

troubleshooting

cs-support

Hi, I’ve just installed my new Ring Intercom for using it with an old Urmet DIS1133-D001 (2 wire). I’ve used the A connector with A1 and A2 connected as you can see in the attached images. Unfortunately I can’t open the door while I receive the app notifications. Could anyone help me with useful tip

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20-07-2024 07:25:29

user_6935f7