Ring Device Tips
Your Guide to Understanding the Ring App Device Health
Here is a complete walkthrough for understanding the [Ring App Device Health page](https://support.ring.com/hc/en-us/articles/115001757766-Understanding-Your-Ring-Device-s-Device-Health-Page), as well as a visual (video) tour of it below! **Accessing the Device Health page in the Ring App** > While logged into the Ring App: > > * Open the Main Menu (three lines on the top left). > * Tap **Devices** . > * Select the device you want to access. > * Tap the **Device Health tile** below the image of the device. **Reading the Device Health Page Details** *Please note: the details on the Device Health page may vary depending on which Ring device(s) you have.* >**Power:** > * **Power Source**: What power source your device is using. > * **Battery Level:** Displays the percentage of battery-power left. > * For battery-powered Ring devices, you will also see Power Consumption Settings. > * **Solar Status**: Confirm connection with your Solar Panel or Solar Charger. > >**Network:** > * **Signal Strength**: [RSSI](https://support.ring.com/hc/en-us/articles/217271526-Understanding-RSSI-Values-and-WiFi-Signal-Strength) indicates the strength of the wifi signal being delivered to your device. > * **Network Name**: The SSID or name of the wifi network your device is connected to. > * **Change Wifi Network**: Used to change your Ring device's connected network; > * Can also show as [Reconnect to WiFi](https://support.ring.com/hc/en-us/articles/360034825092-How-to-Reconnect-Your-Ring-Doorbell-or-Security-Camera-to-Wifi-or-Change-Your-Wifi-Network) if device is offline. > > **Device Details:** > > * **Product Name**: Your Ring device model. > * **Last Health Check**: The last time the information on this screen has been updated. > * **MAC Address**: The network location of your Ring device. Often used for troubleshooting or advanced network settings (i.e. Assigning a static IP or [changing port protocols](https://support.ring.com/hc/en-us/articles/205385394-The-Protocols-and-Ports-Used-by-Ring-Devices)). > * **Firmware**: Displays the current version of your Ring device software. Learn more about updating the firmware on your Ring devices [here](https://support.ring.com/hc/en-us/articles/115004599926-Updating-the-Firmware-For-Your-Ring-Devices). > > **Tools** > > * [**Test Your Wifi**](https://support.ring.com/hc/en-us/articles/360020638172-Test-Your-Wifi-Connections) > * **Troubleshoot Notifications for:** [**IOS**](https://support.ring.com/hc/en-us/articles/210266406-How-to-Troubleshoot-Ring-Notification-Issues-for-Apple-iOS-Devices) | [**Android**](https://support.ring.com/hc/en-us/articles/211676423-How-to-Troubleshoot-Ring-Notification-Issues-for-Android-Devices) > * **Ring System Status: Status.Ring.com** > * **Device Health Report:** Will open a help article to assist you in resolving an issue with your Ring device. Take a tour with our experts on the Device Health page in your Ring app! :) https://youtu.be/MAjek_ZXqEI Enjoy the tour? [Here's another video on optimizing your Ring device health](https://youtu.be/dTjV124H_3U).
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01-03-2022 09:11:27
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Marley_Ring
Learn more about the Device Page in your Ring App in our complete walkthrough below :) https://community.ring.com/t/your-guide-to-understanding-the-ring-app-device-health/118921
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01-03-2022 09:17:50
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