Hi,
I have a yearly subscription for a video doorbell.
I will change to a better solution when this runs out in 8 months, which is what I have left on my current subscription.
I tried to end the subscription now and was hopping for information during the ending process, that I will keep my current service until this date in 8 months. But instead I get the message that i will lose all videos IMMEDIATELY! are you sure!?
If a company is so stupid that they have this approach, they could also be so stupid that the subscription ends immediately, even though I really hope that this is not the case, so I have to talk to them, trying to solve the issue.
Just want to make sure this is just their way of communicating/threatening their customers so we will think twice abount ending the subscription, but I still will have my remaining months with full service and availability.
Will I keep my videos and service my remaining months?