Paid for the yearly subscription the first day I got my doorbell. And now at 640am it says it expired and my doorbell just keeps going off for motion detection even though nothing is there. Ridiculous
Hi @Srtnationjc. Can you please reach out to our support team directly regarding your Ring Protect plan? As this is a neighbor-to-neighbor forum, we’re not able to look into your account to make sure your plan is all in order. Please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.