Wrong/Not consistent time stamp in App and Web version

[Laotu]

I am in business trip in Kuwait to check my Ring system in FL, USA. I found a few issues:

1. In App for IOS, at Event history, the time on the left shows the time in Kuwait, but not the time of the event captured in FL. When click the video, the time at bottom shows the time of the event in FL.
2. In Web, at Event history, the time on the left also shows the time in Kuwait as below:
   . When click the video, the time at bottom shows the time of the event in Kuwait time as above.
   So it is very confused. Please show all times in the time of the location when event was captured. Do not show the time in the location of viewing the event. Or setup one option let user decide to select the location of time stamp to view.

Thanks

[Tom_Ring]

Hi @Laotu. Thanks for this information. A similar concern was raised here. I’ve shared this with my team, and rest assured, they are looking into it. If you have any other questions in the meantime, don’t hesitate to ask.