Ring Video Doorbell

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S
Worst customer service - EVER!

Original camplaint: Camera gets fogged up at night and is useless.This is the worst customer service experience I think I ever had.The guy on the other end of the chat asked for my personal account information including paswwords. Then when I refused, he just said I should wipe out the inside of the housing to avoid the fogging up. So, I have to take my doorbell apart everytime it rains and clean it?I am having a really hard time finding a way to return this POC on their website for a refund. Such a pain. Just keep the $180. You guys obviously need it more than I do. I will do all I can to spead this around some social media outlets. Maybe I can save someone else from waisting their money.I will never endorse this product to any one that I know. Nice try Ring dude!

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29-11-2019 20:18:29

Responses (1)

  • R

    Agreed just wasted 40 minutes of my life trying to make a payment and still didn’t complete it you are the worst

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    19-11-2020 17:19:02

      R

      I will never recommend ring to anyone unless I hate them

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      19-11-2020 17:20:12

      R

      Your support staff is not capable of doing anything more than making me angry they are the worst in August it took 3 hours to change my email address and yet I just saw a message from you using the old email address worthless customer service

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      19-11-2020 20:46:26

      R

      That took me less time than the time I spent on hold how come no one in your brain trust could do it in 40 minutes on the phone

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      19-11-2020 20:53:16

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