Ring Alarm

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T
Won’t pair!
base-station

I have a new ring alarm, the base station will not pair or reset all I’m getting is a solid blue ring. Can anyone help?

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05-02-2021 23:26:22

Responses (2)

  • M

    Did you find a way? I have same problem with base unit! It has a solid blue light and when I press the pair button, nothing changes

    0

    10-02-2021 17:34:54

    • T

      Hey @MellyBeeCyprus. As Marley mentioned, the troubleshooting steps you perform will depend on what part of the setup you are at. This Help Center article [here](https://support.ring.com/hc/en-us/articles/360035629752-Troubleshooting-During-Ring-Alarm-Base-Station-Setup) has some great tips and tricks for your Base Station. I hope this helps!

      0

      11-02-2021 19:38:25

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