Ring Video Doorbell
Browse posts, comment, and join in the discussion about Rings wired and battery doorbell.
M
Won’t answer live video
hardwired-video-doorbell
live-view
connectivity
troubleshooting
For the past couple of months, whenever anyone presses the doorbell I get an immediate notification and go into the app but it will never answer in live video. It kind of just sticks and by the time I go out of the app and come back in the person has left and the video is buffering.
196 •
0 •
0 •
21-07-2023 08:08:27
Responses (1)
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
©2024 Ring LLC or its affiliates
Caitlyn_Ring
Hi @Mikey19lon. This sounds like it could be due to the [wifi signal strength](https://support.ring.com/hc/en-us/articles/217271526-Checking-Wifi-Signal-Strength). Try checking what the RSSI number is on the Device Health screen, as this will give you an indication of the signal strength that your Doorbell is receiving. If the signal is weak, improving it will reduce delays in activating the Live View.
0
24-07-2023 11:52:12
•