Ring Video Doorbell
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Wiring to old chimes
hardwired-video-doorbell
troubleshooting
New installed Ring Video Doorbell Wired. The device is working perfectly but my old chimes no soundAny advice is welcomed:)
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23-12-2021 16:09:18
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Tom_Ring
Hi @richmond5 . The Doorbell Wired is not compatible with any internal chime kit and needs to use the Jumper Cable to bypass the chime. If you have yours connected to a chime kit, please disconnect it from power immediately and install the Jumper Cable. If you have any questions about installation, you can visit this Help Center article [here](https://support.ring.com/hc/en-us/articles/360054984332-Installing-Ring-Video-Doorbell-Wired).
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27-12-2021 23:26:57
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