New installed Ring Video Doorbell Wired. The device is working perfectly but my old chimes no sound
Any advice is welcomed:)
Any advice is welcomed:)
Did you search the support section for your chimes brand?
Fortunately when I installed mine, I just put my doorbell in place of the old one with the same wiring and it worked.
Hi @richmond5 . The Doorbell Wired is not compatible with any internal chime kit and needs to use the Jumper Cable to bypass the chime. If you have yours connected to a chime kit, please disconnect it from power immediately and install the Jumper Cable. If you have any questions about installation, you can visit this Help Center article here.