Ring Security Cameras

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J
Wireless spotcam not turning on light w motion

I have uninstalled reinstalled the device all settings are correct for light access with motion but it will not work

555

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17-11-2020 23:41:17

Responses (1)

  • T

    Hi @jjxray7154. Try looking over this [Help Center article](https://support.ring.com/hc/en-us/articles/360000311583-Controlling-the-Lights-on-the-Spotlight-Cam-Battery) to see if it provides any new information. If this doesn't help, you can try calling our support team to get this resolved. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.

    0

    19-11-2020 20:20:55

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